SUAH JI

January 2024 – Present|Seoul, South Korea.

• Fendi – Chungdam Flagship(Jan 2024-April 2024)
• Galleria Luxury Hall (May 2024 – Oct 2024): Delivered high-touch customer service in a luxury retail environment, managed inventory and daily store operations, aligning with brand standards, and sold high-ticket fur items totaling 33,000,000 KRW in net sales across three product categories.
• Fendi Office Retail Department (Nov 2024 – Jan 2025): Localized the global operation guide 'Cicero' to fit Korean retail practices, produced CXG Score Improvement Reports, and renewed the Newcomer Onboarding Book for enhanced training.
• Tiffany & Co. Hyundai Apgujeong (Feb 2025 – Present)

• Developed original English reading comprehension questions (KSAT types 21–39).
• Conducted in-depth literary and academic research for content creation.
• Wrote comprehensive explanations and answer keys to support learning and retention.

• Planned and executed a company-wide Wellness Program (April–August).
• Supported EAP (Employee Assistance Program) implementation.
• Managed benefits, insurance, recruitment tasks, and employee data reporting.
• Piled and sorted recruitment processes for increased efficiency in talent acquisition efforts.

• Completed official teaching practicum to earn Level 2 Regular Teacher Certificate(영어 정교사 2급 자격증)
• Taught English to middle and high school students under certified supervision.