Sukyung Cho
Melbourne, Australia
Summary
Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which increased sales by 10%.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista
BEBECO
05.2022 - 01.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Barista
ANGELINUS
02.2021 - 02.2022
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged cakes and other food items for customer purchase.
Skills
- Adaptive and Creative
- Team Instructions
- Latte Art Skills
- Coffee Machinery
- Smoothie Making
- Sandwich Preparation
- Food Preparation and Safety
- POS System Operations
Timeline
Barista
Starbucks
08.2023 - Current
Barista
BEBECO
05.2022 - 01.2023
Barista
ANGELINUS
02.2021 - 02.2022
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