SULOCHANA GURUNG
HOSPITALITY
LIDCOMBE
Summary
Dedicated hotel housekeeper with a proven track record at Housekeeping, excelling in room turnover and surface sanitation. Enhanced guest satisfaction through meticulous inspections and effective complaint resolution. Skilled in assignment and supply management, ensuring timely preparation for arrivals while maintaining high standards of cleanliness and attention to detail.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Hotel Housekeeper and Cleaning
Housekeeping
02.2024 - Current
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checkin.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Education
High School Diploma -
GEETANJLI ENGLISH COLLEGE
KATHMANDU (NEPAL) Skills
Room turnover
Timeline
Hotel Housekeeper and Cleaning
Housekeeping
02.2024 - Current
High School Diploma -
GEETANJLI ENGLISH COLLEGE
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