I'm a person who is energetic and bilingual with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Sales Assistant
Tommy Hilfiger
London
06.2022 - 03.2023
Assisted customers with prompt and polite support in-person and via telephone.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Barista
StarBucks
London
02.2022 - 06.2022
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Used POS system to accurately enter orders and process payments.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Sales Assistant
Onitsuka Tiger
London
05.2021 - 02.2022
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Maintained clean sales floor and straightened and faced merchandise.
Education
Bachelor of Tourism Studies - Hospitality(Flight Attendant Services)
Yong-in Ubiversity
Yong-in
03.2016 - Current
High School Diploma -
Gwanggyo High School
Suwon, Repulic Of South Korea
03.2013 - 03.2016
Skills
Customer serviceundefined
Volunteer Work
delivering briquets to people in need
Overseas Experiences
Study Abroad(English) : 02/2017 - 10/2017 London, United Kingdom
working holidays : 03/2021 - 03/2023 London, United Kingdom
Timeline
Sales Assistant
Tommy Hilfiger
06.2022 - 03.2023
Barista
StarBucks
02.2022 - 06.2022
Sales Assistant
Onitsuka Tiger
05.2021 - 02.2022
Bachelor of Tourism Studies - Hospitality(Flight Attendant Services)