Sungjun An
Recent University Graduate
Bucheon,Gyeonggi-do
Summary
Global passionate future aviation professional with knowledge and experience of the aviation sectors in New Zealand, Australia, and the Republic of Korea
Overview
3
3
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Customer Service Agent
UBASE
Bucheon
09.2020 - 03.2021
- Facilitated communications through management of inbound and outbound customer calls.
- Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
- Sought out work experience to enhance customer relationship management abilities and multi task skill.
- Helped large volume of customers every day with positive attitude and focus on customer needs and satisfaction.
General Merchandise Clerk
Ministry of National Defense, Republic of Korea
Bucheon
03.2017 - 05.2019
- Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Team Manager
2014 Asian Games
Incheon
09.2014 - 10.2014
- Team manager for Saudi Arabia rugby team
- Responsible for work alongside Asian Games committee and Saudia Arabian rugby team to organize and ensure all the significant and correct information was passed on.
Education
Bachelor of Aviation (Management) -
University of New South Wales
Sydney 02.2016 - 12.2021
High School Diploma -
Timaru Boys' High School
Timaru, New Zealand 01.2011 - 12.2015
Skills
Organization and Time Management
Decision Making
Analytical and Critical Thinking
Interpersonal Communication
Leadership and teamwork
Other achievements
Peer Support leader, February 2015 - December 2015
- Role as a peer support leader for first-year secondary school students as a final year secondary school student
- Responsibility to help first-year students to settle in their secondary school life and help them whenever they find difficulty in school life
National representative, Australian Football Asian Team, 2018-2019
- Represented Republic of Korea in Australian Football Asian Team for both 2018 and 2019
- Enhanced cultural awareness and communication skills through playing football alongside many different Asian country representative in the team
Timeline
Customer Service Agent
UBASE
09.2020 - 03.2021
General Merchandise Clerk
Ministry of National Defense, Republic of Korea
03.2017 - 05.2019
Bachelor of Aviation (Management) -
University of New South Wales
02.2016 - 12.2021
Team Manager
2014 Asian Games
09.2014 - 10.2014
High School Diploma -
Timaru Boys' High School
01.2011 - 12.2015