Summary
Overview
Work History
Education
Skills
Timeline
Su Yeon Jeon

Su Yeon Jeon

CS
Seoul

Summary

First of all, I am very interested in Ai and want to learn passionately. It is a daily routine to always search online for information necessary for shopping as well as almost every day life, and even personal issues can be solved by finding similar cases online. As a result, I can concentrate and dig in until I find various and accurate results I want when surfing online. My recent experience is that I joined the Booking.com OTA and worked from home as an English CSG at the customer center, and I have worked at the Breville Account customer center, a foreign customer company at Concentrix, for more than a year while working from home and going to the office at the same time. I have experience in multitasking work, such as communicating with customers smoothly and solving problems quickly through various channels, such as inbound, outbound, chat, and bulletin boards, as well as searching for product information price information, as well as searching and analyzing customer needs and preferences.I am confident that I am suitable person to be an evaluator of search engines as I have the ability to quickly and accurately search for information, analyze the importance of information, and have experience in multitasking through efficient telecommuting.

Overview

1
1
year of professional experience

Work History

CS

Concentrix Korea
05.2023 - 08.2024


  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.

CSG

Booking.com Korea
03.2023 - 04.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

Associate of Applied Science - Advertising Design

STATE UNIVERSITY OF NEW YORK (F.I.T) , New York
04.2001 -

No Degree - Liberal Arts

New York Institute of Technology , New York
04.2001 -

Associate of Arts - Communication Design

PRATT INSTITUTE , New York
04.2001 -

Skills

Self-concentrating, efficient work from home

Timeline

CS - Concentrix Korea
05.2023 - 08.2024
CSG - Booking.com Korea
03.2023 - 04.2023
STATE UNIVERSITY OF NEW YORK (F.I.T) - Associate of Applied Science, Advertising Design
04.2001 -
New York Institute of Technology - No Degree, Liberal Arts
04.2001 -
PRATT INSTITUTE - Associate of Arts, Communication Design
04.2001 -
Su Yeon JeonCS