Suyeong Hong

HR Strategy & Policy Development

• Reassessed and redefined clients organizations' mission, vision, and core values to align organizational culture with strategic goals.
• Developed and implemented HR policies, ensuring compliance with labor laws and supporting long-term business objectives.
• Designed and implemented employee onboarding programs, business etiquette, and leadership development training.

HR Operations Management

• Diagnosed HR issues, prioritized improvement areas, and implemented tailored HR solutions for clients organizations.
• Structured and reviewed employee documents (contracts, workplace rules, confidentiality agreements) and integrated them into the Flex platform for efficient management.
• Oversaw recruitment processes, including job posting creation, resume screening, and interview training.

Training & Development

• Conducted manager training programs on goal setting, performance feedback, and 1:1 meetings to strengthen leadership capabilities.
• Designed educational programs to enhance employee competencies and supported their career development.

HRIS & Data-Driven Insights

• Configured the Flex HR platform for HR operations, conducted training for employees, and utilized analytics features for strategic HR decision-making.

HR Operations Management

• Managed onboarding and offboarding processes across APAC regions(Korea, China, India, Australia, Singapore), ensuring compliance with local labor laws.
• Administered payroll processes and employee benefits programs, maintaining accuracy and timeliness.

Compliance & Vendor Management

• Collaborated with PEO vendors (e.g., Velocity Global) to ensure compliance and effective employee management in non-entity branches.
• Reviewed and finalized employee contracts and related documents in alignment with company policies and local labor laws.

HRIS Implementation

• Oversaw the adoption and integration of HRIS platforms (e.g., UKG, Expensify, Paylocity), providing training and support to regional employees.
• Streamlined HR processes using data-driven insights and ensured alignment with global standards.

Performance Management

• Coordinated bi-annual performance review cycles and provided structured feedback mechanisms.
• Participated in interview panels to assess cultural fit and alignment with organizational values.

Office Establishment & Administration

• Directed the establishment of a new branch office in Korea, managing office leasing, contract negotiation, and operational budgeting.
• Maintained office facilities, procured equipment, and managed vendor relationships.

HR Policy Development

• Developed localized HR policies, including annual leave policy, allowances policy, and insurance benefits, in compliance with Korean labor laws.
• Provided guidance to headquarters on Korean labor laws, culture, and employee relations.

Employee Engagement

• Designed and implemented employee welfare programs, including offsite programs, team-building activities, and cultural events.
• Fostered a positive work environment, enhancing employee satisfaction and retention.

Office Administration

• Managed office operations, including facility maintenance, supply inventory, and employee attendance records.
• Provided travel arrangement support for employees and coordinated corporate events such as workshops and holiday celebrations.

HR Support

• Oversaw onboarding and offboarding processes and managed employee benefit programs, including health check-ups and insurance.
• Collaborated with external partners to ensure payroll and tax compliance.

Event Management

• Organized team-building events and corporate workshops, fostering a cohesive and engaging work environment.

Office Operations

• Coordinated office operations, including supply inventory, facility maintenance, and workspace allocation.
• Managed executive schedules and arranged international business travel.

HR Support

• Supported recruitment processes, including drafting job postings and scheduling interviews.
• Administered employee benefits programs and addressed HR-related queries.

Compliance & Documentation

• Ensured compliance with the Government's Research & Contract Management System (RCMS) for research fund management.
• Facilitated communication between the headquarters and the China-based manufacturing plant, providing translation support (Korean <-> Chinese).

Training & Events

• Conducted in-house Chinese language training for employees, preparing learning materials and delivering lessons.
• Organized corporate events, workshops, and cultural programs to promote team engagement.