Summary
Overview
Work History
Education
Skills
Software
Timeline
Languages
Hi, I’m

Suyeong Hong

HR Professional
Hanam-si
Suyeong Hong

Summary

With diverse experience in HR, I am a professional who diagnoses and provides solutions to organizational HR challenges. I have managed HRIS systems and utilized data analysis to contribute to critical organizational decision-making. By designing policies and processes, I create plans aligned with organizational culture, managing the entire HR life cycle from onboarding to performance management, employee training, and offboarding. While focusing on employee experience, I strive to enhance organizational growth and efficiency in line with business objectives. Additionally, I am passionate about supporting all areas of an organization beyond just HR, viewing each opportunity as a chance to learn and grow in new fields, continually evolving as a professional.

Overview

13
years of professional experience
3
Languages
4
years of post-secondary education

Work History

Flex

HR Partner
04.2024 - Current

Job overview

  • Review and redefine the client's mission, vision, and core values, and develop organizational culture and HR policies based on these principles.Diagnose HR issues within the client organization, define priorities, and design and implement tailored HR solutions.
  • Design and implement employee onboarding programs, business etiquette, and leadership development training. Provide educational programs to enhance the competencies required for employees' roles and positions within the organization.
  • Design and implement a performance management system and reward processes to support employee motivation and help achieve company objectives.
  • Design and conduct manager training based on client needs. Train managers on key performance management elements, such as goal setting, providing feedback and conducting one-on-one meetings, to strengthen their leadership capabilities.
  • Review and restructure employee-related documents (inclusive/regular employment contracts, workplace rules, confidentiality agreements, non-compete agreements, code of ethics, etc.) and configure them into the Flex platform.
  • Set up and support the operation of the Flex HR platform, providing training to the client's team members and utilizing the platform's insights features to analyze HR data and design HR strategies.
  • Design job postings, screen application materials, and provide interview and interview training. Design and execute an effective recruitment process to select talent aligned with the client's needs.

Branch Metrics

People Operations Specialist, APAC
08.2019 - 08.2023

Job overview

  • Coordinated and managed the onboarding process for new employees in the APAC region(Korea, China, India, Australia, and Singapore) according to the guidelines set by the U.S. headquarters, ensuring smooth company adaptation.
  • Managed voluntary and involuntary offboarding (including layoffs), ensuring compliance with local labor laws and company policies.
  • Issued and managed various company documents, including Verification of Employment and Promotion Letters.
  • Reviewed and finalized employee contracts to align with company policies.
  • Managed the U.S. headquarters’ HRIS (e.g Expensify, Paylocity, Greenhouse, Sapling) and led the implementation of new HRIS systems (e.g Nexonia, UKG), providing usage guides and conducting training for branch employees.
  • Collaborated with the PEO vendor (Velocity Global) to manage employees and ensure regulatory compliance in branch offices without a legal entity.
  • Participated as an interview panel member to assess the cultural fit of APAC employees, ensuring alignment with the company’s core values and culture.
  • Managed the performance review cycle (bi-annual) for employees, ensuring that reviews were completed accurately within the given time frame.

Branch Metrics

Office Manager
12.2018 - 08.2019

Job overview

  • Established effective communication channels between the headquarters and other branches to improve information flow and address employee needs.
  • Led the overall process of establishing the new branch, managing office space selection, contract negotiations, and installing office equipment and facilities.
  • Managed the budget for the branch establishment and collaborated with various departments to allocate and control costs.
  • Developed company policies and procedures, and prepared legal documents such as employee contracts.
    Reviewed employment contracts in compliance with Korean labor laws and established benefit policies (vacation, allowances, insurance, health check-ups, etc.).
  • Provided translation and explanations to the U.S. headquarters regarding Korean labor laws, culture, and sentiments, supporting the creation of policies and procedures that reflect these aspects.
  • Collaborated with accounting firms and managed payroll to ensure the efficient operation of the accounting system, resolving payroll and tax-related issues.
  • Planned and executed employee welfare programs, creating a positive company culture through events, workshops, and team-building activities.

HasOffers

Office Manager
04.2017 - 12.2018

Job overview

  • Maintained office environment, including facility management, supply inventory, security checks, and office decoration projects.
  • Managed employee attendance and Annual Leave records, supported international business travel arrangements, and handled company-issued documents such as Verification of Employment.
  • Issued tax invoices, supported year-end tax settlement processes, and collaborated with accounting and tax firms to ensure compliance.
  • Organized onboarding/offboarding processes, managed perks programs (health check-ups, insurance), and oversaw life event support (e.g., congratulatory and condolence processes).
  • Acted as a liaison between headquarters and global offices, providing administrative support to visiting employees from other branches.
  • Planned and executed corporate events, including workshops, team-building activities, and local holiday programs.
  • Ensured compliance with local laws and regulations, managing legal and contract-related documentation.

Taeha Mechatronics

Administrative Assistant
02.2012 - 02.2015

Job overview

  • Managed office operations, including supply inventory, facility maintenance, and workspace allocation.
  • Coordinated travel arrangements and maintained executive schedules.
  • Supported recruitment processes by drafting job postings and scheduling interviews.
  • Handled employee attendance records and ensured proper documentation.
  • Administered employee benefits programs and addressed HR-related queries.
  • Oversaw research fund management and ensured compliance with the Research & Contract Management System (RCMS).
  • Facilitated communication between the company and the China-based manufacturing plant, including document translation (Korean <-> Chinese).
  • Conducted in-house Chinese language training sessions for employees, including preparing learning materials and delivering lessons.
  • Organized and executed corporate events such as workshops and internal cultural programs.
  • Collaborated with external vendors to streamline communication and manage contracts.
  • Provided administrative support to senior management by preparing reports and ensuring timely decision-making.

Education

Kangwon National University
South Korea

Bachelor of Arts from Chinese Literature And Language
03.2008 - 02.2012

University Overview

  • CGPA 4.1/4.5
  • Graduation Dean's List, [Four Consecutive Semesters/ 2011~2012]

Exchange Student, Liaoning University, China

  • Chinese Literature And Language, 2010-2011

Skills

Performance Management

Software

Workday, SAP

Greenhouse

Culture Amp, Lattice

Udemy

Slack, MS Teams

UKG Pro, Paylocity

Sapling, Deel, Flex

Notion, MS office, Google Workspace

Zendesk, Jira

Timeline

HR Partner
Flex
04.2024 - Current
People Operations Specialist, APAC
Branch Metrics
08.2019 - 08.2023
Office Manager
Branch Metrics
12.2018 - 08.2019
Office Manager
HasOffers
04.2017 - 12.2018
Administrative Assistant
Taeha Mechatronics
02.2012 - 02.2015
Kangwon National University
Bachelor of Arts from Chinese Literature And Language
03.2008 - 02.2012

Languages

Korean
Proficient
C2
English
Proficient
C2
Chinese (Mandarin)
Advanced
C1

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Suyeong HongHR Professional