Summary
Overview
Work History
Education
Skills
Software
Timeline
Languages
Hi, I’m

Suyeong Hong

HR Professional
Hanam-si
Suyeong Hong

Summary

Dynamic and detail-oriented HR & GA Manager with over a decade of experience overseeing HR operations and general administration within fast-paced, multinational environments. Skilled in managing end-to-end HR processes, including recruitment, onboarding/offboarding, employee benefits administration, and payroll review, while ensuring compliance with local labor laws and corporate policies. Proficient in streamlining workflows, implementing HRIS systems, and driving process improvements to enhance operational efficiency. Demonstrated expertise in office management, asset management, and fostering a positive workplace environment. A strong collaborator and strategic partner to leadership, aligning HR strategies with organizational goals. Known for exceptional problem-solving, communication, and multitasking skills, with fluency in English and Korean, Chinese to navigate cross-cultural teams effectively.

Overview

13
years of professional experience
3
Languages
4
years of post-secondary education

Work History

Flex Corp (KR, HR Outsourcing Company)

HR Partner
04.2024 - Current

Job overview

HR Strategy & Policy Development

  • Reassessed and redefined clients organizations' mission, vision, and core values to align organizational culture with strategic goals.
  • Developed and implemented HR policies, ensuring compliance with labor laws and supporting long-term business objectives.
  • Designed and implemented employee onboarding programs, business etiquette, and leadership development training.

HR Operations Management

  • Diagnosed HR issues, prioritized improvement areas, and implemented tailored HR solutions for clients organizations.
  • Structured and reviewed employee documents (contracts, workplace rules, confidentiality agreements) and integrated them into the Flex platform for efficient management.
  • Oversaw recruitment processes, including job posting creation, resume screening, and interview training.

Training & Development

  • Conducted manager training programs on goal setting, performance feedback, and 1:1 meetings to strengthen leadership capabilities.
  • Designed educational programs to enhance employee competencies and supported their career development.

HRIS & Data-Driven Insights

  • Configured the Flex HR platform for HR operations, conducted training for employees, and utilized analytics features for strategic HR decision-making.

Branch Metrics (US, IT Company)

People Operations Specialist, APAC
08.2019 - 08.2023

Job overview

HR Operations Management

  • Managed onboarding and offboarding processes across APAC regions(Korea, China, India, Australia, Singapore), ensuring compliance with local labor laws.
  • Administered payroll processes and employee benefits programs, maintaining accuracy and timeliness.

Compliance & Vendor Management

  • Collaborated with PEO vendors (e.g., Velocity Global) to ensure compliance and effective employee management in non-entity branches.
  • Reviewed and finalized employee contracts and related documents in alignment with company policies and local labor laws.

HRIS Implementation

  • Oversaw the adoption and integration of HRIS platforms (e.g., UKG, Expensify, Paylocity), providing training and support to regional employees.
  • Streamlined HR processes using data-driven insights and ensured alignment with global standards.

Performance Management

  • Coordinated bi-annual performance review cycles and provided structured feedback mechanisms.
  • Participated in interview panels to assess cultural fit and alignment with organizational values.

Branch Metrics (US, IT Company)

HR&Office Manager
12.2018 - 08.2019

Job overview

Office Establishment & Administration

  • Directed the establishment of a new branch office in Korea, managing office leasing, contract negotiation, and operational budgeting.
  • Maintained office facilities, procured equipment, and managed vendor relationships.

HR Policy Development

  • Developed localized HR policies, including annual leave policy, allowances policy, and insurance benefits, in compliance with Korean labor laws.
  • Provided guidance to headquarters on Korean labor laws, culture, and employee relations.

Employee Engagement

  • Designed and implemented employee welfare programs, including offsite programs, team-building activities, and cultural events.
  • Fostered a positive work environment, enhancing employee satisfaction and retention.

HasOffers (US, IT Company)

Office Administrator
04.2017 - 12.2018

Job overview

Office Administration

  • Managed office operations, including facility maintenance, supply inventory, and employee attendance records.
  • Provided travel arrangement support for employees and coordinated corporate events such as workshops and holiday celebrations.

HR Support

  • Oversaw onboarding and offboarding processes and managed employee benefit programs, including health check-ups and insurance.
  • Collaborated with external partners to ensure payroll and tax compliance.

Event Management

  • Organized team-building events and corporate workshops, fostering a cohesive and engaging work environment.

Taeha Mechatronics (KR, Manufacturing Company)

Administrative Assistant
02.2012 - 02.2015

Job overview

Office Operations

  • Coordinated office operations, including supply inventory, facility maintenance, and workspace allocation.
  • Managed executive schedules and arranged international business travel.

HR Support

  • Supported recruitment processes, including drafting job postings and scheduling interviews.
  • Administered employee benefits programs and addressed HR-related queries.

Compliance & Documentation

  • Ensured compliance with the Government's Research & Contract Management System (RCMS) for research fund management.
  • Facilitated communication between the headquarters and the China-based manufacturing plant, providing translation support (Korean <-> Chinese).

Training & Events

  • Conducted in-house Chinese language training for employees, preparing learning materials and delivering lessons.
  • Organized corporate events, workshops, and cultural programs to promote team engagement.

Education

Kangwon National University
South Korea

Bachelor of Arts from Chinese Literature And Language
03.2008 - 02.2012

University Overview

  • Presidential Scholarship (Full Tuition)
  • Dean’s List (CGPA: 4.1/4.5)

Exchange Student, Liaoning University, China

Chinese Literature And Language, 2010-2011

Skills

HR Operations Management: Recruitment, payroll review/monitoring, benefits administration, employee lifecycle management

Software

Workday, SAP

Greenhouse

Culture Amp, Lattice

Udemy

Slack, MS Teams

UKG Pro, Paylocity

Sapling, Deel, Flex

Notion, MS office, Google Workspace

Zendesk, Jira

Timeline

HR Partner
Flex Corp (KR, HR Outsourcing Company)
04.2024 - Current
People Operations Specialist, APAC
Branch Metrics (US, IT Company)
08.2019 - 08.2023
HR&Office Manager
Branch Metrics (US, IT Company)
12.2018 - 08.2019
Office Administrator
HasOffers (US, IT Company)
04.2017 - 12.2018
Administrative Assistant
Taeha Mechatronics (KR, Manufacturing Company)
02.2012 - 02.2015
Kangwon National University
Bachelor of Arts from Chinese Literature And Language
03.2008 - 02.2012

Languages

Korean
Proficient
C2
English
Proficient
C2
Chinese (Mandarin)
Advanced
C1
Suyeong HongHR Professional