Su Yun Lee
Overseas Sales
Seoul,11
Summary
Dynamic professional with a proven track record at Ehwa English Study Center, enhancing business proposals and driving revenue growth through exceptional cross-cultural communication and market research analysis. Excelled in roles requiring excellent business communication and strategic problem identification, significantly contributing to team objectives and client retention strategies.
Overview
5
5
years of professional experience
Work History
IR assistant
Ehwa English Study Center
04.2023 - Current
- Assisted in Investor Relations (IR) by assisting to creating business proposals and presentations.
- Developed new subscription plans for the institute by reviewing and analyzing sales revenue, which resulted in positive feedback from the CEO.
- Contributed to revenue growth through strong interpersonal skills and a proactive teaching attitude, leading to an increase in student registrations.
Inbound /Outbound Caller
Megastudy Russel DC
03.2019 - 02.2020
- Maintained accurate records of all outbound calls, ensuring proper documentation for future reference and analysis.
- Implemented improvements to the call script based on feedback from colleagues and supervisors, leading to more effective messaging strategies.
- Consistently met or exceeded daily call quotas, contributing to overall team goals and objectives.
Marketing Assistant (Part Time)
Rich Food
10.2019 - 02.2020
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Drove customer retention by developing personalized communications strategies tailored to individual client needs for franchisee of Richfood
- Contributed to long-term strategy development for continuous improvement of the overall marketing plan by collecting datas and analyzing them from food delivery apps.
Volunteer
Beautiful Store
03.2020 - 12.2020
- Assisted with sales and stock management.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running communications with other volunteers.
- Used strong interpersonal communication skills to convey information to customers.
Education
College of Humanities, English Division - American Culture
Sogang University, South Korea
35 Baekbeom-Ro, Mapo-Gu, Seoul 04107, Korea. 04.2001 -
BBA - Business Administration
Sogang University
35 Baekbeom-Ro, Mapo-Gu, Seoul 04107, Korea. 04.2001 -
Skills
Excellent Business Communication (In English / Korean)
Market Research Analysis
Problem Identification
Cold-calling
MS Office Suite
Japanese
Cross-cultural communication
Languages
Korean
Native language
English
Proficient
C2
Japanese
Intermediate
B1
English
- Exceptional Written and Verbal Communication: Able to demonstrate ability to write in both business and casual styles, tailoring messages effectively to different audiences.
- Advanced Reading Comprehension: Proficient in understanding complex documents and technical materials, ensuring accurate interpretation and application.
- Cultural Communication Competence: Confident in cross-cultural communication, adept at navigating diverse cultural contexts to facilitate clear and respectful interactions.
Timeline
IR assistant
Ehwa English Study Center
04.2023 - Current
Volunteer
Beautiful Store
03.2020 - 12.2020
Marketing Assistant (Part Time)
Rich Food
10.2019 - 02.2020
Inbound /Outbound Caller
Megastudy Russel DC
03.2019 - 02.2020
College of Humanities, English Division - American Culture
Sogang University, South Korea
04.2001 -
BBA - Business Administration
Sogang University
04.2001 -
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