TAE JOO YOO
Casino Dealer
Nowon-gu
Summary
Dynamic and dedicated Casino Dealer with experience in customer service and a proven track record of excellence. Demonstrated success in various roles, including as an F&B Server and Junior Staff, enhancing guest experiences and contributing to team efficiency. Recognized for outstanding performance with an award from Khunghee Tourism Society in 2023. Possesses strong communication skills and fluency in English, alongside expertise in games like Blackjack and Baccarat. Committed to delivering exceptional service while adapting to the fast-paced casino environment.
Overview
2
2
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Intern
Grand Korea Leisure
05.2025 - 11.2025
- Currently serving as an Intern in the department of electronic gambling at Seven Luck Casino Gangbuk Seoul Dragon City Branch, Grand Korea Leisure, A public gambling enterprise for foreign inbound tourists. Working as an ETG dealer and a slot attendant.
- Assisted in daily operations through day and night shifts, enhancing operational efficiency.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Junior Staff
Signiel Seoul
03.2025 - 05.2025
- Contributed as a Junior Staff member(FOH) at French fine-dining restaurant, STAY in Signiel Seoul. Worked as a runner, FOH pass, and Commis.
- Supported senior staff by communicating with the kitchen and BOH staff.
- Ensured a high level of guest satisfaction through attentive service.
F&B Server
GKL WITH
01.2024 - 04.2025
- Worked as an F&B Server and part-time at GKL WITH in Seven Luck Casino of COEX, Gangnam branch. Focusing on delivering exceptional service in a fast-paced environment. Responsibilities included taking orders, serving food and beverages, and ensuring guest satisfaction.
- Delivered outstanding service by promptly taking orders and serving food.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant environment.
- Effectively communicated with guests to ensure their needs were met.
Education
BBA - Food Service Management
Khunghee University
Seoul, South Korea 04.2001 -
Skills
Customer Service
Operational Efficiency
Fast-Paced Environment
Service Improvement
Communication Skills
Guest Satisfaction
Team Collaboration
Multitasking Ability
Certification
START WITH PARADISE(Paradise Casino Walkerhill Dealing academy, Class of 12th) - From Sep. 2024 to Oct. 2024
Interests
Lifting Weights
Listening to Classical music (EG, Bach, Wagner)
Timeline
Driving License, 2nd class auto
01-2026
Intern
Grand Korea Leisure
05.2025 - 11.2025
Junior Staff
Signiel Seoul
03.2025 - 05.2025
START WITH PARADISE(Paradise Casino Walkerhill Dealing academy, Class of 13th) - From Oct. 2024 to Nov. 2024
10-2024
START WITH PARADISE(Paradise Casino Walkerhill Dealing academy, Class of 12th) - From Sep. 2024 to Oct. 2024
09-2024
F&B Server
GKL WITH
01.2024 - 04.2025
BBA - Food Service Management
Khunghee University
04.2001 -
Extra-Curricular Activities
Member, Khunghee Tourism Society, 2023-03-01, 2024-12-01, An extra-curricular society in the hotel and tourism college focused on the current domestic tourism studies. Served as a member participating as a blackjack dealer in the spring semesters in 2023, 2024, and contributed as a member of the tourism academic journal of that society in the fall semester of 2023.
Languages
English
Intermediate (B1)
Japanese
Beginner (A1)
Personal Information
Nationality: Korean