Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taejun Yang

Biomedical Engineering
Seongnam-si

Summary

Highly experienced Field Service Engineer with over a decade of expertise in maintaining, installing, and troubleshooting advanced 3D printing systems, including FDM, PolyJet, SAF technologies, and Desktop Metal Studio Systems. Recognized for consistently delivering exceptional operational performance, achieving an impressive 97% equipment uptime and minimizing downtime to less than two days for major clients such as Hyundai, Samsung, and LG. Proactive problem-solver with a deep understanding of system principles, capable of resolving complex issues that others cannot. Proven leader and mentor who continuously drives improvement in service delivery while supporting team members in overcoming challenges.

Overview

11
11
years of professional experience
8
8
years of post-secondary education
10
10
Certifications

Work History

Field Service Engineer

Prototech
Seoul, Seoul
05.2014 - Current
  • Comprehensive Technical Expertise:

- Trained on the entire range of Stratasys equipment, including FDM, PolyJet, SAF technologies.
- Successfully completed training for Desktop Metal’s Studio System.

  • Field Service & Maintenance:

- Conducted installation, maintenance, and training for advanced 3D printing systems across a wide client base, including major corporations such as Hyundai, Samsung, and LG.
- Maintained exceptional operational efficiency, achieving 97% uptime and limiting downtime to less than 2 days through proactive monitoring and maintenance strategies.

  • Problem Solving & Leadership

- Acted as the senior engineer, assisting team members with complex technical issues and ensuring effective problem resolution.
- Demonstrated strong troubleshooting skills by resolving challenging issues that others could not, thanks to extensive experience and a thorough understanding of equipment operation principles.

  • Customer Training & Installation

- Delivered professional on-site training and support for customers to optimize system utilization.
- Executed seamless installations of 3D printing equipment, ensuring customer satisfaction and system readiness.

Education

Bachelor of Science - Bio Medical Engineering

Yonsei University
Wonju, South Korea
03.2004 - 08.2012

Skills

Technical Expertise

  • Advanced knowledge of FDM, PolyJet, and SAF 3D printing technologies

  • Skilled in Desktop Metal Studio System operation and maintenance

  • Proficient in 3D printer installation, troubleshooting, and repair

  • Expertise in preventive maintenance and downtime reduction strategies

Problem Solving & Analysis

  • Exceptional troubleshooting and diagnostic skills

  • Strong understanding of equipment operation principles

  • Proven ability to resolve complex technical issues efficiently

Customer Support & Training

  • Experienced in delivering professional on-site and remote training

  • Strong customer service and communication skills

  • Adept at creating and updating technical documentation

Software & Technology Proficiency

  • Proficient in Microsoft Excel and PowerPoint

  • Familiar with 3D printing software (eg, GrabCAD, Insight) and maintenance tools

Leadership & Collaboration

  • Mentoring and guiding team members in resolving technical challenges

  • Collaborative approach to working with cross-functional teams

  • Proven ability to manage high-pressure situations effectively

Certification

Basic Desktop (Polyjet LE) CSE Certification

Timeline

F3300 (FDM HE) CSE Certification

11-2024

SAF CSE Certification

03-2024

Desktop Metal CSE Certification

05-2019

Stratasys F123 Series (FDM LE) CSE Certification

09-2017

Fortus 900mc (FDM HE) CSE Certification

06-2016

Basic Eden & Connex / J750 (Polyjet HE) CSE Certification

04-2016

Makerbot (FDM) Technical Certification

02-2016

Fortus360/400mc, 380/450mc (FDM HE) CSE Certification

08-2015

Dimension, uPrint and Mojo (FDM LE) CSE Certification, 03/30/1

03-2015

Basic Desktop (Polyjet LE) CSE Certification

10-2014

Field Service Engineer

Prototech
05.2014 - Current

Bachelor of Science - Bio Medical Engineering

Yonsei University
03.2004 - 08.2012
Taejun YangBiomedical Engineering