TAERIN KANG
Cabin Crew
400, Dongil-ro, Uijeongbu-si, Gyeonggi-do,Republic Of Korea
Summary
During my experience with Emirates Airline, I was impressed by professional hospitality of the cabin crew. It reminded me of collaborative environments and strong teamwork I had with my team members as a vice-captain cheerleader. Now, I would like to interact with diverse customers to provide unforgettable flight experiences as an Emirates Cabin Crew.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Receptionist
HYUNDAI Department Store
02.2020 - 04.2023
- Interacted with VIP customers, addressing by names and providing personalized service
- proactively managed inconveniences and improved customer experience with detail-oriented service.
- nominated as the best employee of the month by understanding the individual needs of customers.
Intern
Sheraton Walker Hill-Hotel
06.2018 - 08.2018
- Formally trained to deliver premium service standards and ensured excellent service consistency within hotel restaurant operations.
- Managed challenges and prevented potential damage by dealing unexpected situation in Japanese.
- Collaborated effectively with team members to deliver exceptional service standards.
Wedding Coordinator
Maison De B
03.2017 - 12.2017
- Maintained the wedding venue immaculate to ensure customer satisfaction.
- Reinforced the reputation of the company by creating signature moments.
- Managed a medical emergency with proactive approach when the groom experienced near-fainting due to stress, providing reassurance with empathetic communication and ensuring hydration for the customer’s well-being.
Education
Airlines Services
SHINGU UNIVERSITY
Gyeonggi, South Korea 04.2001 -
Certification
Certificate of BLS provider (basic life support)
Additional Information
VOLUNTEER EXPERIENCE
- A marathon staff, Seoul, South Korea MAR 2024 - MAR 2024
- Encouraged and supported marathon participants with drinks and souvenirs.
- Knitting a scarf, Seoul, South Korea DEC 2023 - DEC 2023
- Made scarves for children facing difficulties in obtaining winter supplies.
- Delivering briquets to people in need, Seoul, South Korea JAN 2023 - JAN 2023
- Delivered essential winter supplies to residents in isolated area
AWARD & OTHERS
- Complete the Seoul Half Marathon APR 2023
- Korean Traditional Clothes, Hanbok Model at Global Traditional Fashion Show DEC 2021
- Korean Traditional Clothes, Hanbok Beauty Contest Winner SEP 2021
- Asiana Airlines Wins Outstanding Student Award, One of Korea's Airlines JUN 2017
Timeline
Certificate of BLS provider (basic life support)
06-2023
Receptionist
HYUNDAI Department Store
02.2020 - 04.2023
Intern
Sheraton Walker Hill-Hotel
06.2018 - 08.2018
Certificate of SMAT (Service Management Ability Test)
12-2017
Wedding Coordinator
Maison De B
03.2017 - 12.2017
Airlines Services
SHINGU UNIVERSITY
04.2001 -
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