Taewon Seok

• Conducted direct sales and lead generation by contacting over 50 corporate clients and successfully closing contracts with 6 clients managing more than 200 vehicles each. This involved using specific data to track sales activities and customer interactions, ensuring timely follow-ups and effective relationship management.
• Conducted market research to identify potential areas for growth and improvement in service offerings, which informed targeted outreach and sales strategies.
• Delivered product demonstrations to prospective partners, showcasing features that addressed their specific operational needs and contributed to successful contract negotiations.
• Collaborated with marketing teams to implement promotional campaigns, resulting in increased awareness of available services among target audiences and successful recruitment of over 20 new individual operators.
• Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory (Seoul), including repeated visits to key customers to promote retention and long-term partnerships.
• Managed client relationships by responding to inquiries and providing training sessions to both corporate clients and individual drivers, ensuring high customer satisfaction and smooth onboarding.

• Managed front desk operations, greeting visitors and directing them to appropriate departments to ensure a positive first impression.
• Handled approximately over 30 incoming calls and messages, efficiently routing inquiries to relevant personnel while maintaining professionalism and clarity.
• Scheduled appointments and maintained calendar for office meetings, optimizing time management for staff and visitors.
• Processed incoming and outgoing mail and packages, ensuring timely delivery and organization of correspondence.
• Responded to inquiries from callers seeking information.

Drafting and Submitting Complaints on Behalf of Victims

• Collected evidence of domestic violence and compiled lists of assets for victims. Drafted complaints under the supervision of the center director and directly submitted them to the Seoul Family Court on behalf of victims.

Monitoring Court Proceedings for Over 20 Victims

• Monitored court hearings on behalf of victims who were unable to attend or found it difficult to face the defendant in person, and provided regular updates on the progress of their cases.

Victim Counseling

• Provided counseling to victims who faced challenges in obtaining legal remedies. Consulted with five victims, gathered relevant case materials, and communicated possible solutions and progress updates.