Tilda Liljeroth
Product Portfolio Executive
Seoul,11
Summary
Dynamic Product Portfolio Executive with a proven track record at DeLonghi Korea, excelling in market analysis and project management. Skilled in fostering team collaboration and driving competitive product launches. Demonstrates bilingual proficiency and a knack for boosting customer satisfaction, with a strategic focus on business growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Product Portfolio Executive
DeLonghi Korea
Gangnam-gu, Seoul
06.2024 - Current
- Effectively lead the launching of new products
- Monthly reports to the management of NPD progress
- Keep track of the company and competitor’s portfolios to make sure that we stay competitive
- Daily communication with HQ about future activities and questions regarding new products
- Co-Work with other department to ensure the timely launch of new products
- Analysing and presenting market data quarterly to the management team
- Participate in meetings with clients and customers
FOH Assistant Manager
Plant Cafe Seoul
Mapo-gu, Seoul
05.2021 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Shift Leader
Espresso House
Lund
08.2019 - 07.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Bachelor of Arts - International Studies
Yonsei University
Mapo-gu, South Korea 04.2001 -
Skills
Sales analysis
Project management
Marketing
Performance analysis
Project planning
Bilingual
Timeline
Product Portfolio Executive
DeLonghi Korea
06.2024 - Current
FOH Assistant Manager
Plant Cafe Seoul
05.2021 - 05.2023
Shift Leader
Espresso House
08.2019 - 07.2020
Bachelor of Arts - International Studies
Yonsei University
04.2001 -
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