VERONIKA KIM

• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.
• Developed strong organizational skills through coursework and volunteer activities.
• Self-motivated, with a strong sense of personal responsibility.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Established and cultivated solid business relationships with new or existing customers.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

-Coordinated domestic and international travel arrangements, including booking flights, hotels and transport.
-Directed guests and routed deliveries and courier services.
-Answered and managed incoming and outgoing calls while recording accurate messages.

-Greeted numerous visitors, including VIPs, vendors and interview candidates. Helped distribute employee notices and post around the office.
-Maintained a clean reception area, including lounge and associated areas. Organized all new hire, security and temporary paperwork.

-Obtained signatures for financial documents, and internal and external invoices. Processed client rebate reconciliation, reporting and cheque requests.
-Ordered and distributed office supplies while adhering to a fixed office budget.