Victoria Andrea Buencamino
Native English Teacher
Reno
Summary
Patient and effectual, proficient in instructing elementary and middle school students. Committed to instilling comprehensive understanding of language and culture through imaginative and efficient lesson plans. Fluent in FEnglish and highly familiar with Korean.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Native English Teacher
EPIK (English Program in Korea)
08.2019 - 08.2024
- Creation of learning materials for multiple levels of English: 3rd grade-9th grade
- Textbook based teaching of English phrases and grammar
- Classroom management of grades 3rd-9th
- Able to balance work environments of 4 varying level schools during the school year
- Thrive in a fast paced Korean work environment
- Communicate with both Korean Co-Teachers and students with intermediate level Korean.
Customer Support Order Entry (Senior Representative as of March 2018)
Freeman
06.2015 - 07.2019
- Responsible for processing both faxed and online orders from global exhibitors and third parties
- Perform administrative tasks to ensure the quality of the order including but not limited to; sending communication to the exhibitor, third party, or United States branches advising to take action on incorrect orders; and documenting servicing information in OnBase
- Consistently demonstrate strong communication, organizational skills and abilities to comprehend new information
- Seamlessly able to flow between multiple state branches, and adhere to varying rules and exclusions set forth by the State whilst not sacrificing speed or accuracy.
Mortgage Resolution Specialist II / SME (Subject Matter Expert)
Bank of America
08.2011 - 06.2014
- Responsible for processing the Next Day Sales Review based on OCC Regulations for all GSE / NON-GSE loan types
- Execute processes based on Supplemental Directives 10.02 and 10.15 as well as processing FHFA guidelines
- Monitor and maintain Department of Justice hold population to ensure that each loan is correctly reviewed for DOJ alternatives to foreclosure
- Produce Loan Lifetime Chronologies for Senior Management (timeline of Collection/Loss Mitigation/ Pre/Post Sale Foreclosure Activities)
- LOB Validation Reviews – loan level review to confirm / dispute audit findings for MHA-C Audit / OCC-Audit
- Provide support to staff in manager’s absence while maintaining individual production and accuracy
- Provide “On the Job Training” for new hire associates and embrace the role of mentor throughout their tenure including, but not limited to; training new hires in multiple software applications including LPS Desktop, AS400, Microsoft Word, Excel and Microsoft Outlook.
Foreclosure Specialist
Bank of America
02.2010 - 08.2011
- Process foreclosures for home loans serviced through Bank of America utilizing LPS Desktop and AS400
Education
Bachelor of Science in University Studies -
UTArlington
Skills
Oral communication
undefinedOrganizational Affiliations
- Walk to End Alzheimer’s
- National Honor SocietyLD Bell Chapter
- FWD (Freeman Women’s Development)
Certification
TEFL-Teaching English Foreign Language
Timeline
Native English Teacher
EPIK (English Program in Korea)
08.2019 - 08.2024
TEFL-Teaching English Foreign Language
06-2019
Customer Support Order Entry (Senior Representative as of March 2018)
Freeman
06.2015 - 07.2019
Mortgage Resolution Specialist II / SME (Subject Matter Expert)
Bank of America
08.2011 - 06.2014
Foreclosure Specialist
Bank of America
02.2010 - 08.2011
Bachelor of Science in University Studies -
UTArlington
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