Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Wooyoung Heo

Wooyoung Heo

Food Safety Leader
Seoul

Summary

Dynamic quality management professional with a proven track record at Ourhome Co., Ltd., enhancing food safety compliance through effective HACCP audits and training programs. Skilled in data analysis and communication, I successfully reduced customer complaints by implementing corrective actions and developing SOPs, ensuring adherence to national food labeling regulations.

Overview

6
6
years of professional experience
5
5
Certifications
3
3
Languages

Work History

Assistant Manager - Quality Planning(Policy) Team

Ourhome Co., Ltd.
08.2022 - Current
  • Established and managed a company-wide process for reviewing food labeling to ensure compliance with national food labeling regulations.
  • Developed standard operating procedures (SOPs) and review checklists for labeling verification, reducing labeling errors and regulatory risks.
  • Led company-wide food safety policy training programs to enhance employee awareness and ensure compliance with internal standards and regulatory requirements.
  • Contributed to a reduction in repeated customer complaints through data-driven corrective and preventive measures (CAPA).
  • Monitored claim trends and root causes, and reported key insights to senior management for preventive action and continuous improvement.

Associate - Quality Management(Assurance) Team

BR Korea Co., Ltd.
01.2019 - 08.2022
  • Conducted HACCP system audits and process verifications across 9 directly operated factories, identifying potential risks and implementing corrective actions to enhance food safety systems.
  • Prevented regulatory violations by performing routine food safety assessments at processing sites, contributing to proactive risk mitigation.
  • Designed and implemented proactive monitoring plans for complaint reduction, analyzing root causes and establishing preventive controls.
  • Identified key improvement points by analyzing high-frequency return items by distribution center, including:
    • usability issues with paper cake boxes,
    • temperature control during loading/unloading operations, and
    • quality deterioration due to prolonged handling times and door-opening frequency affecting internal box temperatures.

Education

Bachelor of Science - Food Science And Engineering

Kyung Hee University
Yongin-si, South Korea
04.2001 -

Bachelor of Literature - French Language And Literature

Kyung Hee University
Yongin-si, South Korea
04.2001 -

Skills

Food Safety & Quality Management: HACCP, GMP, Food Safety Audits, Risk Assessment, CAPA (Corrective and Preventive Actions)

Certification

Pastry Cook Certificate

Timeline

Pastry Cook Certificate

11-2024

Assistant Manager - Quality Planning(Policy) Team

Ourhome Co., Ltd.
08.2022 - Current

Driver’s License

03-2019

Associate - Quality Management(Assurance) Team

BR Korea Co., Ltd.
01.2019 - 08.2022

Sanitation Engineer

12-2018

Computer Literacy Certification Level 2

10-2018

Food Engineer

08-2018

Bachelor of Science - Food Science And Engineering

Kyung Hee University
04.2001 -

Bachelor of Literature - French Language And Literature

Kyung Hee University
04.2001 -
Wooyoung HeoFood Safety Leader