Xiaolian Li
Hong Kong,Hong Kong
Summary
Experienced administrative and marketing professional with expertise in customer service. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Deadline-driven and highly motivated.
Overview
1
1
Language
7
7
years of post-secondary education
5
5
years of professional experience
Work History
Education And Communications Coordinator
Stanford University
Stanford, CA
10.2017 - 06.2018
- Implemented program communication efforts, including timely creation and editing of websites, social media, emails, and eNewsletters
- Coordinated seminars and courses and generated routine communications
- Established and maintained rapport with faculty and students to facilitate communication and academic progress
- Managed hiring process of postdocs
Consultant
Universal Postal Union
Work From Home
04.2017 - 09.2017
- Performed services like data investigation, collection, analysis and structuring
- Performed data compliance or software compliance testing
- Performed market analysis and researched latest trends
Administrative And Marketing Assistant
Universal Postal Union
Bern, Switzerland
12.2012 - 03.2017
- Provided administrative services, including phone and email correspondence, handling incoming and outgoing mail and faxes
- Completed and mailed bills, contracts, policies and invoices
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Managed accounts payable, receivable and payroll using Dynamics NAV
- Organized customer information and account data using CRM software for business planning and customer service purposes
- Compiled product, market and customer data to forecast accurate sales and profit projections.
Intern, Editor Assistant
United Nations Office at Geneva
Geneva, Switzerland
07.2011 - 08.2011
- Proofread and edited copies to verify content aligned with established guidelines
- Provided concise and constructive editorial feedback to editors
- Provided translation services between French and English
Education
M.D. - French Literature
Université Paris-Sorbonne
Paris, France 09.2010 - 2012.06
Bachelor of Arts - Modern Literature
University Jean-Moulin Lyon 3
Lyon, France 09.2008 - 2010.06
Bachelor of Arts - French Language And Literature
Sun Yat-Sen University
Guangzhou, China 09.2006 - 06.2010
Skills
Customer and client relationsundefined
Timeline
Education And Communications Coordinator
Stanford University
10.2017 - 06.2018
Consultant
Universal Postal Union
04.2017 - 09.2017
Administrative And Marketing Assistant
Universal Postal Union
12.2012 - 03.2017
Intern, Editor Assistant
United Nations Office at Geneva
07.2011 - 08.2011
M.D. - French Literature
Université Paris-Sorbonne
09.2010 - 2012.06
Bachelor of Arts - Modern Literature
University Jean-Moulin Lyon 3
09.2008 - 2010.06
Bachelor of Arts - French Language And Literature
Sun Yat-Sen University
09.2006 - 06.2010
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