XOLISILE YENZIWE DLAMINI

• teach kinder and elementary students
• Prepare and implemented lesson plans covering required course topics.
• Assess student progress and provided feedback to improve performance and establish academic success.
• Design and implement assessments to measure student progress in English language learning.
• Create and implement activities to foster critical thinking skills of students.
• Attend department meetings to develop and update course curricula.
• Develop innovative lesson plans to engage students in English language learning.
• Kept classroom organized, clean and safe for students and visitors.
• Design and facilitate group projects to foster teamwork and problem-solving skills.
• Work with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
• Participate in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.

My duties included helping guests customize their reservations, and help new customers place new reservations as well.

• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Investigated and resolved customer inquiries and complaints quickly.

• Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
• Completed research, compiled data, and assisted in timely reporting.
• Developed online, client-facing and internal resources and collated resource content.
• Attended court and assisted senior attorneys with research and drafting legal documents. Also supported senior stuff with making copies and serving documents to the sheriff.

• Supported students with helpful study habits and exam strategies.
• Provided homework assistance using specific curriculum and materials.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.