Yae Seol Kim
Jeju-si,Republic of Korea
Summary
Multilingual professional with experience in translation, article writing, localization quality assurance, and fashion retail. Fluent in Chinese, Korean, and English, with a strong ability to communicate across cultures and adapt to diverse environments. Skilled in customer service, problem-solving, and fostering inclusive experiences.
Overview
9
9
years of professional experience
Work History
Freelance Writer
Lionbridge
01.2025 - Current
- Created diverse prompts simulating user interactions with the AI model, incorporating Personal Identifiable Information (PII) in Chinese.
- Annotated prompts, delivered on targets with accuracy and efficiency.
- Successfully delivered on tasks within tight deadlines.
Retail Clerk
8 Seconds Korea
Jeju-si, Jeju-do
08.2021 - 09.2022
- Provided expert advice on product features, contributing to increased sales.
- Enhanced store productivity with efficient inventory management.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted in merchandising displays, enhancing the visual appeal of the store.
- Participated in routine staff training sessions increasing overall team performance.
Localization Quality Assurance Tester
Anakan GmbH (a division of Lionbridge Game Service
Berlin, Germany
04.2020 - 11.2020
- Evaluated localised on-screen text and audio.
- Identified and tracked issues, suggesting solutions to encountered problems
- Cooperated with test leads and international testers
- Maintained detailed reports of identified defects, ensured efficient tracking.
Writer/ Translator
Jeju Weekly, Glocal News Co., Ltd
Jeju-si, Jeju-do
08.2016 - 05.2019
- Wrote news articles and done translation works from Korean to English and Chinese.
- Conducted interviews with Jeju based companies and helped to promote local events.
- Implemented digital-first strategies to accommodate changing media consumption patterns, resulting in 20% increase in page views.
- Addressed reader complaints or feedback, improved overall customer satisfaction.
Education
Bachelor of Arts - Criminology and Psychology
RMIT University
Melbourne, Australia 02/2017 -
Skills
- Client assessments
- Communication skills
- Deadline management
- Native speaker in Korean and Chinese, fluent in English
Languages
English
Intermediate
Chinese (Mandarin)
Native
Korean
Native
Timeline
Freelance Writer
Lionbridge
01.2025 - Current
Retail Clerk
8 Seconds Korea
08.2021 - 09.2022
Localization Quality Assurance Tester
Anakan GmbH (a division of Lionbridge Game Service
04.2020 - 11.2020
Writer/ Translator
Jeju Weekly, Glocal News Co., Ltd
08.2016 - 05.2019
Bachelor of Arts - Criminology and Psychology
RMIT University
02/2017 -
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