Ye-rin Kim
10-4159-5679
Summary
Take-charge professional delivering executive support and team leadership to business operations. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel. Recognized for exemplary positive mind and team collaboration . Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Versace
06.2024 - Current
- Introduce luxury brands to customers and achieve the team's sales goals.
- Provide training based on luxury customer service to ensure employees can engage with customers in accordance with company standards.
- Identify customer needs through clienteling and work towards increasing sales by promoting cross-selling of products.
Store Manager
Charles&Keith
04.2023 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Client Advisor
Gucci
02.2023 - 04.2023
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
Visual Merchandiser
Hennes&Mauritz
Hanam
01.2021 - 11.2022
- Monitored and replenished display inventory and restructured according to available stock.
- Restructured company merchandising standards to increase customer traffic and product exposure.
- Created visual marketing and styled window displays.
Cash Office Responsible
Hennes&Mauritz
Seoul, Jamsil
09.2014 - 12.2021
- Keep team up to date with relevant news and changes.
- Report any mistakes, losses or improper practices and follow up in correct manner.
- Conducted research, gathered information from multiple sources and presented results.
- Train and educate the staff and management teams on administration procedures.
- Communicate all accounting and cash handling routines and policies within the store.
- Complete the required reports and data entry.
- Complete all cash handling, accounting and personnel requirements in a secure, accurate and timely manner.
Sales Advisor (PT20,30)
H & M Hennes & Mauritz
Seoul
03.2014 - 10.2014
- Keep fixtures full and tidy regularly throughout day to maximize sales.
- Ensure all routines are followed at cash desks and fitting rooms to maximize sales and customer satisfaction.
- Share knowledge and skills with colleagues, offering help where needed to build positive working atmosphere.
Head Cashier
8seconds
Seoul, Sin-sa
09.2012 - 08.2014
- Serving customers in polite and professional manner
- Always ensuring high level of stock management efficiency
- Identified inefficiencies in existing processes, and tracked performance following implementation of improvements
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
Education
Some College (No Degree) - Department of Applied Music
Skills
Customer experience
Inventory control
Team building and leadership
Customer service management
Problem-solving
Customer relations
Team management
Stock management
POS systems operations
Employee scheduling
Goals and performance
Personal Information
Title:
Timeline
Assistant Store Manager - Versace
06.2024 - Current
Store Manager - Charles&Keith
04.2023 - 04.2024
Client Advisor - Gucci
02.2023 - 04.2023
Visual Merchandiser - Hennes&Mauritz
01.2021 - 11.2022
Cash Office Responsible - Hennes&Mauritz
09.2014 - 12.2021
Sales Advisor (PT20,30) - H & M Hennes & Mauritz
03.2014 - 10.2014
Head Cashier - 8seconds
09.2012 - 08.2014
Chu-gye University - Some College (No Degree), Department of Applied Music
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