Yebin Kim
Economics
Seocho
Summary
Experienced with providing exceptional customer service in dynamic retail and hospitality environments. Adept at utilizing product knowledge and personalized recommendations to meet diverse customer needs and drive sales. Proven ability to collaborate effectively with team members, ensuring smooth daily operations and creating positive customer experiences.
Overview
2
2
years of professional experience
3
3
Languages
Work History
English Tutor
Freelance
01.2024 - Current
- Motivated students towards learning to build self-confidence
- Established positive relationships with students, fostering open communication
Mate
Olive Young Apgujeong Rodeo Branch
11.2023 - 02.2024
- Provided personalized recommendations, enhancing customer satisfaction.
- Contributed to sales growth by promoting and selling up to 5 key products daily during peak hours.
Buffet Server
Aria, The Westin Josun Seoul
08.2022 - 08.2022
- Ensured an exceptional dining experience by providing attentive service.
- Supported fellow team members during high-traffic periods, promoting smooth operations.
Education
Economics
Seoul National University
Gwanak-gu, Seoul, South Korea01-2028
Skills
Strong work ethic
Learn quickly
Accept Feedbacks Well
Cross-Cultural Communication
Retail sales
Customer service
Multitasking Abilities
Active listening
Friendly, positive attitude
Flexible and adaptable
Calm under pressure
Accomplishments
- SISA Language & Culture Exchange Program
Participated in cultural exchange activities with international students, earning a completion certificate. - AIESEC in SNU, Marketing Team, oGX Team Member
Promoted exchange programs and collaborated with international branches to enhance student experiences. - AIESEC Education Volunteer Program
Designed and implemented educational workshops with international volunteers.
Timeline
English Tutor
Freelance
01.2024 - Current
Mate
Olive Young Apgujeong Rodeo Branch
11.2023 - 02.2024
Buffet Server
Aria, The Westin Josun Seoul
08.2022 - 08.2022
Economics
Seoul National University
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