YEEUN JEONG
Gyeonggi-do
Summary
Results-driven communications and marketing professional experienced in corporate event coordination, press release distribution, and global stakeholder management. Delivered successful trade exhibitions, managed external vendor operations, and led influencer campaigns. Bilingual communicator with strengths in media monitoring and cross-cultural collaboration, ensuring operational compliance.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Japan Influencer Marketing Specialist
DIPPERKOREA
01.2026 - 05.2026
- Managed influencer marketing campaigns for a wellness brand entering the Japanese market, handling an average of 30 collaborations per month.
- Identified Japanese influencers and managed outreach, contract preparation, campaign schedules, product shipments, and content publication.
- Communicated with Japanese influencers and business partners in Japanese to coordinate collaborations and resolve operational issues.
- Supported e-commerce operations on Qoo10 Japan, including promotional campaigns, store management, and customer communications via LINE.
- Localized Japanese marketing content and monitored campaign performance to support brand awareness and customer engagement.
Payment Operations Specialist
Eximbay Co., Ltd.
07.2025 - 09.2025
- Managed weekly and monthly payment settlements, ensuring accuracy and consistency in financial records.
- Processed approximately 100 refund requests per day for Japanese convenience store payment transactions, handling over 200 cases on peak days.
- Communicated with Japanese customers and merchants via email and phone to address payment inquiries and resolve operational issues.
- Prepared remittance documents and managed operational documentation for Japanese corporate accounts.
- Prepared and reviewed VAN fee reports to support payment operations and financial reconciliation.
- Coordinated payment-related tasks and maintained accurate records to ensure smooth daily operations.
Team Leader (Part-time)
McDonald's Korea
12.2019 - 05.2025
- Led crew members during peak service to maintain fast, accurate order flow
- Trained new team members on service standards and POS procedures, ensuring adherence to food safety protocols. Supported daily store operations and assisted with team coordination to ensure smooth and efficient service.
- Organized in-store celebrations and prepared birthday gifts, enhancing employee engagement and morale.
- Designed and displayed internal event announcements and promotional notices on store walls.
- Planned holiday appreciation events for employees, including selecting gifts and preparing banners and other materials.
- Coordinated opening and closing tasks to ensure restaurant readiness and compliance
Business Planning Intern
BrainVentures
09.2024 - 11.2024
- Supported business planning and administrative operations, including internal coordination and document management.
- Managed Japanese translation and quality assurance for AI-powered webtoon translation services, including Japanese manuals and product features.
- Assisted with Japanese business meeting interpretation and communication with international partners.
- Supported event operations for the Gyeonggi Startup Summit and International Webtoon Fair.
- Coordinated translation projects and communicated with stakeholders to ensure timely delivery.
- Assisted with prospect outreach by preparing and sending approximately 40 business development emails.
- Managed internal office supplies, including inventory tracking, purchasing, and replenishment to support smooth daily operations.
Education
Bachelor of Arts - Bachelor of Arts in Japanese Language And Lite
Kyonngi University
Gyeonggi-do, South Korea 04.2001 -
Skills
Influencer marketing
Campaign management
Community management
Partnership development
Campaign strategy
Japanese market analysis
Editorial calendar management
Event coordination
Marketing
Timeline
Japan Influencer Marketing Specialist
DIPPERKOREA
01.2026 - 05.2026
Payment Operations Specialist
Eximbay Co., Ltd.
07.2025 - 09.2025
Business Planning Intern
BrainVentures
09.2024 - 11.2024
Team Leader (Part-time)
McDonald's Korea
12.2019 - 05.2025
Bachelor of Arts - Bachelor of Arts in Japanese Language And Lite
Kyonngi University
04.2001 -