YEEUN (Joy) LEE
Seoul
Summary
Experienced legal professional with a strong background in U.S. immigration law, client management, and administrative support. Skilled in managing visa cases, ensuring timely document submission, and providing clear communication with clients. Proficient in coordinating with USCIS and the U.S. Embassy, preparing immigration applications, and assisting clients through the immigration process. Additionally experienced in customer service and office administration, with a focus on efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Law Firm SN LLC
01.2025 - Current
- Managed client visa cases in collaboration with a U.S. immigration law firm, ensuring timely and accurate document submission.
- Communicated with clients via email and phone to gather necessary information and provide case updates.
- Coordinated with USCIS and the U.S. Embassy in Seoul for case updates and document submissions.
- Prepared and submitted immigration applications, ensuring all documents were complete and properly translated when required.
Paralegal
Law Offices of Kyung Hee Lee, PC.
06.2023 - Current
- Managed visa cases for clients, overseeing the accurate preparation and timely submission of all required documents in compliance with U.S. immigration laws.
- Communicated directly with clients via phone and email to collect necessary information, provide regular case updates, and address inquiries.
- Coordinated with USCIS and the U.S. Embassy in Seoul to obtain case status updates, submit documents, and ensure smooth processing of applications.
- Prepared and submitted immigration applications, ensuring all forms were properly completed and supporting documents were correctly translated when required.
- Assisted in tracking case progress, helping clients prepare for interviews and hearings as needed, ensuring they were well-prepared for each step in the process.
Legal Intern
Law Offices of Kyung Hee Lee, PC.
01.2022 - 01.2023
- Assisted in managing visa cases, collaborating with attorneys to ensure the timely and accurate submission of all necessary documents.
- Communicated with clients via email and phone to gather required information, provide updates, and answer case-related questions.
- Coordinated with USCIS and the U.S. Embassy in Seoul to check on case status and ensure the submission of relevant documents.
- Drafted and submitted immigration applications, ensuring all forms were complete and supporting documentation was translated when necessary.
Office Assistant
Four Season Inside
07.2020 - 08.2020
- Created and organized data for internal use by team members, ensuring easy access and accurate information.
- Assisted in preparing various advertising copies, contributing to the development of promotional materials.
Academic Affairs Office
Kyungsung University
08.2018 - 09.2018
- Resolved an average of 15 student issues per week with effective solutions.
- Verified student absences, IDs, and certificate-related documents.
- Issued official certificates, ensuring accuracy and compliance with university policies.
Customer Representative
Lotte Department Store
03.2016 - 05.2016
- Provided excellent customer service by addressing inquiries and ensuring a positive shopping experience.
- Distributed free gifts and gift coupons to customers to enhance satisfaction.
Education
Bachelor's Degree - English Language and Literature
Kyungsung University
Busan, South Korea08.2021
Skills
- Immigration Case Management: Experience in managing and processing immigrant and nonimmigrant visa cases
- Client Communication: Strong ability to communicate with clients, gather information, and provide case updates
- Document Preparation & Filing: Skilled in preparing and submitting legal immigration documents to USCIS and embassies
- Customer relationship management (CRM)
- Customer service
- Problem-solving
- Adaptability and flexibility
- Cross-Cultural Communication: Effective in liaising with international clients and agencies
- Document Translation: Proficient in translating legal documents for immigration purposes
Awards
State Scholarship Awarded for Full Four Years, 2017 - 2020
Languages
English
Advanced
C1
Korean
Proficient
C2
Timeline
Assistant Manager
Law Firm SN LLC
01.2025 - Current
Paralegal
Law Offices of Kyung Hee Lee, PC.
06.2023 - Current
Legal Intern
Law Offices of Kyung Hee Lee, PC.
01.2022 - 01.2023
Office Assistant
Four Season Inside
07.2020 - 08.2020
Academic Affairs Office
Kyungsung University
08.2018 - 09.2018
Customer Representative
Lotte Department Store
03.2016 - 05.2016
Bachelor's Degree - English Language and Literature
Kyungsung University
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