Yeonju Mo
13-5, Dangsan-ro 36-gil, Yeongdeungpo-gu Seoul,
Overview
3
3
years of professional experience
Work History
International Education Center Manager
Sejong University
04.2022 - Current
- Counsel with various foreign students of more than 15 nationalities and assist them with warm and friendly attitude
- Managing dormitories capacity of 150 students administratively
- handling customers’ demands promptly with great problem-solving skills with understanding culture differences
- Ensuring safety of foreign students by conducting regular inspections and emergency educations
Overseas Platform Shopping Mall Manager
“Cozy life” On-line Singapore Store
09.2021 - 03.2022
- Maintained high-standard customer service by focusing on a continuous customer communication, satisfaction, and positive feedback engagement
- Organized special promotions, displays and events to satisfy customers and increased sales with great awareness of market trends
- Ensured that tasks were completed as efficiently as possible while considering all the small details
Children's Museum Event Guides and Safety Guardian
Seoul Museum of Life History for Children
02.2021 - 08.2021
- Greeted customers friendly, escorted them to the right way and explained about the rule of museum events to children in an easy-to-understand manner
- Attended to customers of all ages from children to elderly to maximize their pleasure
- Ensured the safety of children and museum stuff and keep an eye on them at all times
Education
Bachelor of Japanese Language And Literature -
Sejong University
Seoul, Korea02.2022
Department of American Studies -
Deajin University
Seoul, Korea11.2017
Extra-curricular Activities
Overseas volunteer work in Uzbekistan
- Conducted exercise programs with the elderly of Goryeo and taught Korean classes with Uzbekistan children
- Repaired the Goryeo's community center and built new facilities
Winning the Grand Prize in the Card News Contest
- Created my own ideas formatted like newsletter on cards regarding tourism after Covid
Languages
Korean – Native
English – Fluent in both spoken and written
Japanese – Elementary Proficiency
Timeline
International Education Center Manager
Sejong University
04.2022 - Current
Overseas Platform Shopping Mall Manager
“Cozy life” On-line Singapore Store
09.2021 - 03.2022
Children's Museum Event Guides and Safety Guardian
Seoul Museum of Life History for Children
02.2021 - 08.2021
Bachelor of Japanese Language And Literature -
Sejong University
Department of American Studies -
Deajin University