Yeonju Mo
13-5, Dangsan-ro 36-gil, Yeongdeungpo-gu Seoul,
Overview
3
3
years of professional experience
Work History
International Education Center Manager
Sejong University
Seoul, Korea
04.2022 - Current
- Counsel with various foreign students of more than 15 nationalities and assist them with warm and friendly attitude
- Managing dormitories capacity of 150 students administratively
- handling customers’ demands promptly with great problem-solving skills with understanding culture differences
- Ensuring safety of foreign students by conducting regular inspections and emergency educations
Overseas Platform Shopping Mall Manager
“Cozy life” On-line Singapore Store
Seoul, Korea
09.2021 - 03.2022
- Maintained high-standard customer service by focusing on a continuous customer communication, satisfaction, and positive feedback engagement
- Organized special promotions, displays and events to satisfy customers and increased sales with great awareness of market trends
- Ensured that tasks were completed as efficiently as possible while considering all the small details
Children's Museum Event Guides and Safety Guardian
Seoul Museum of Life History for Children
Seoul, Korea
02.2021 - 08.2021
- Greeted customers friendly, escorted them to the right way and explained about the rule of museum events to children in an easy-to-understand manner
- Attended to customers of all ages from children to elderly to maximize their pleasure
- Ensured the safety of children and museum stuff and keep an eye on them at all times
Education
Bachelor of Japanese Language And Literature -
Sejong University
Seoul, Korea02.2022
Department of American Studies -
Deajin University
Seoul, Korea11.2017
Extra-curricular Activities
Overseas volunteer work in Uzbekistan
- Conducted exercise programs with the elderly of Goryeo and taught Korean classes with Uzbekistan children
- Repaired the Goryeo's community center and built new facilities
Winning the Grand Prize in the Card News Contest
- Created my own ideas formatted like newsletter on cards regarding tourism after Covid
Languages
Korean – Native
English – Fluent in both spoken and written
Japanese – Elementary Proficiency
Timeline
International Education Center Manager
Sejong University
04.2022 - Current
Overseas Platform Shopping Mall Manager
“Cozy life” On-line Singapore Store
09.2021 - 03.2022
Children's Museum Event Guides and Safety Guardian
Seoul Museum of Life History for Children
02.2021 - 08.2021
Bachelor of Japanese Language And Literature -
Sejong University
Department of American Studies -
Deajin University