Yeri Shim
Graphic Design
Summary
Adept at bridging language barriers, I excelled as a Japanese-Korean Translator and Interpreter at Bywon Clinic, enhancing client satisfaction and expanding the client base through meticulous translation and real-time interpretation. My proficiency in graphic design and exceptional listening skills significantly contributed to streamlined international communications and negotiations.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
Work History
Japanese-Korean Translator and Interpreter
Bywon Clinic
02.2020 - 10.2021
- Received positive feedback from clients for exceptional attention to detail in translated documents and interpreted conversations.
- Streamlined communication between international business partners by providing precise interpretation services during meetings and conferences.
- Translated documents from [Japanese] to [Korean].
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Expanded client base through consistent delivery of high-quality translation and interpretation services.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Japanese-Korean Translator
Freelancer
05.2018 - 03.2019
- Translated documents from Japanese to Korean.
- Ensured high-quality translations by rigorously proofreading and editing documents.
- Bridged communication gaps for non-English speaking clients, enabling smoother business transactions.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
Store Worker
Nitori Holdings
09.2016 - 07.2017
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Managed multiple priorities simultaneously by efficiently organizing workload while maintaining focus on delivering excellent results under pressure.
- Conducted regular price checks for accuracy, maintaining an up-to-date pricing system throughout the store.
- Increased customer satisfaction by providing efficient and friendly service during checkout processes.
- Provided product knowledge to customers, helping them make informed purchasing decisions.
- Assisted with training new employees on store policies, procedures, and best practices for exceptional customer service delivery.
- Handled customer inquiries and resolved issues promptly, resulting in improved customer relations.
- Processed returns and exchanges, ensuring a seamless experience for customers.
- Demonstrated strong problem-solving skills when faced with challenges such as out-of-stock situations or dealing with difficult customers.
- Operated cash registers accurately, balancing drawers at the end of each shift without discrepancies.
- Assisted customers with locating desired items, leading to increased sales and repeat business.
- Maintained a clean and organized store environment for optimal customer shopping experience.
- Contributed to a positive work culture by consistently displaying a strong work ethic and collaborating well with colleagues on various tasks or projects.
- Participated in store promotions and events to drive foot traffic and boost overall sales figures.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Bachelor of Fine Arts - Graphic Design
Savannah College of Art And Design
Savannah, GA, USA 04.2001 -
Bachelor of Arts - Russian Studies
Hankuk University of Foreign Studies
Yongin, South Korea 04.2001 -
Skills
Excellent Listening Abilities
Professional ethics understanding
Graphic Design
Logo design
Logo creation
Social Media Design
Branding
Typography Design
Web Design
Languages
Korean
Native language
Japanese
Proficient
C2
English
Intermediate
B1
Timeline
Japanese-Korean Translator and Interpreter
Bywon Clinic
02.2020 - 10.2021
Japanese-Korean Translator
Freelancer
05.2018 - 03.2019
Store Worker
Nitori Holdings
09.2016 - 07.2017
Bachelor of Fine Arts - Graphic Design
Savannah College of Art And Design
04.2001 -
Bachelor of Arts - Russian Studies
Hankuk University of Foreign Studies
04.2001 -