Yeri Shim
Graphic Design
Summary
Adept at bridging language barriers, I excelled as a Japanese-Korean Translator and Interpreter at Bywon Clinic, enhancing client satisfaction and expanding the client base through meticulous translation and real-time interpretation. My proficiency in graphic design and exceptional listening skills significantly contributed to streamlined international communications and negotiations.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
Work History
Japanese-Korean Translator and Interpreter
Bywon Clinic
02.2020 - 10.2021
- Received positive feedback from clients for exceptional attention to detail in translated documents and interpreted conversations.
- Streamlined communication between international business partners by providing precise interpretation services during meetings and conferences.
- Translated documents from [Japanese] to [Korean].
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Expanded client base through consistent delivery of high-quality translation and interpretation services.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Japanese-Korean Translator
Freelancer
05.2018 - 03.2019
- Translated documents from Japanese to Korean.
- Ensured high-quality translations by rigorously proofreading and editing documents.
- Bridged communication gaps for non-English speaking clients, enabling smoother business transactions.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
Store Worker
Nitori Holdings
09.2016 - 07.2017
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Managed multiple priorities simultaneously by efficiently organizing workload while maintaining focus on delivering excellent results under pressure.
- Conducted regular price checks for accuracy, maintaining an up-to-date pricing system throughout the store.
- Increased customer satisfaction by providing efficient and friendly service during checkout processes.
- Provided product knowledge to customers, helping them make informed purchasing decisions.
- Assisted with training new employees on store policies, procedures, and best practices for exceptional customer service delivery.
- Handled customer inquiries and resolved issues promptly, resulting in improved customer relations.
- Processed returns and exchanges, ensuring a seamless experience for customers.
- Demonstrated strong problem-solving skills when faced with challenges such as out-of-stock situations or dealing with difficult customers.
- Operated cash registers accurately, balancing drawers at the end of each shift without discrepancies.
- Assisted customers with locating desired items, leading to increased sales and repeat business.
- Maintained a clean and organized store environment for optimal customer shopping experience.
- Contributed to a positive work culture by consistently displaying a strong work ethic and collaborating well with colleagues on various tasks or projects.
- Participated in store promotions and events to drive foot traffic and boost overall sales figures.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Bachelor of Fine Arts - Graphic Design
Savannah College of Art And Design
Savannah, GA, USA 04.2001 -
Bachelor of Arts - Russian Studies
Hankuk University of Foreign Studies
Yongin, South Korea 04.2001 -
Skills
Excellent Listening Abilities
Languages
Korean
Native language
Japanese
Proficient
C2
English
Intermediate
B1
Timeline
Japanese-Korean Translator and Interpreter
Bywon Clinic
02.2020 - 10.2021
Japanese-Korean Translator
Freelancer
05.2018 - 03.2019
Store Worker
Nitori Holdings
09.2016 - 07.2017
Bachelor of Fine Arts - Graphic Design
Savannah College of Art And Design
04.2001 -
Bachelor of Arts - Russian Studies
Hankuk University of Foreign Studies
04.2001 -
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