Yerin Gwak
Pyeongchang
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Talented leader with analytical approach to business planning and day-to-day problem-solving. Successfully organized and managed smooth-running events, maintaining operational facilities with strong leadership and time management skills.
Overview
9
9
years of professional experience
Work History
Club President
International College, Kyung Hee University
03.2020 - 12.2022
- Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
- Collaborated with team members on various projects, ensuring consistent data collection methods and protocols.
Supermarket Worker
Nonghyup Hanaro Mart
07.2020 - 08.2022
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Streamlined inventory management by accurately stocking shelves and maintaining organized backroom storage areas.
ECO Leader, Volunteer
UNEP, Econow, LG Household & Health Care
03.2022 - 12.2022
- Ensured effective communication between team members by creating reports, memos, presentations, and other documentation as needed.
- Introduced environmental issues and solutions locally, and globally.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Restaurant Manager
12.2021 - 01.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Mentored and supervised new employees, providing comprehensive training that resulted in increased productivity.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Restaurant Worker
Noodle Restaurant, Lotteria, DEEP Burger & Coffee
09.2014 - 02.2024
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Education
Bachelor - International Studies
KyungHee University
Yongin, South Korea08.2024
Exchange - Creative Business
Hogeschool Utrecht
Utrecht , Netherland06.2023
Skills
- Leadership Qualities
- Time Management
- Customer Service
- Computer Skills
- Social Media
- YouTube
Languages
Korean
Native language
English
Upper intermediate
B2
Spanish
Beginner
A1
Dutch
Beginner
A1
Timeline
ECO Leader, Volunteer
UNEP, Econow, LG Household & Health Care
03.2022 - 12.2022
Restaurant Manager
12.2021 - 01.2023
Supermarket Worker
Nonghyup Hanaro Mart
07.2020 - 08.2022
Club President
International College, Kyung Hee University
03.2020 - 12.2022
Restaurant Worker
Noodle Restaurant, Lotteria, DEEP Burger & Coffee
09.2014 - 02.2024
Bachelor - International Studies
KyungHee University
Exchange - Creative Business
Hogeschool Utrecht
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