Yerin Hwang
Senior Consultant
Summary
Yerin is a senior consultant of Deloitte Korea joined in 2019. Her areas of specialty include Digital Transformation, Operation & PI, and System Implementation. In particular, she carried out various global projects mainly on automotive and retail industry. She has strong communication and interpersonal skills with the ability to deal with individuals at all levels effectively. She is highly organized orchestrator being able to cooperate with internal stake holders and customers. She is a fast learner who easily adapts to new roles and responsibilities in a fast-paced IT industry environment.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Senior Consultant
Deloitte Consulting
09.2019 - Current
- Determined areas for improvement and implemented processes to alleviate problems.
- Analyzed problematic areas to provide recommendations and solutions.
- Monitored technology use and program functionality, updating programs and making changes to enhance output.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
- Developed custom solutions based upon clients' strict requirements.
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Evaluated clients' needs and created plan of action to provide solutions.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Streamlined key process for entire department by implementing method to improve efficiency.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Bid Manager
SAP Korea
08.2018 - 08.2019
- Drove development of overarching work plan across multiple proposal development workstreams.
- Understood strategic direction set by senior management, optimized use of business development funds and drove compliance with corporate sales processes.
- Adapted existing methods and procedures to create possible alternative solutions to moderately complex problems.
- Worked creatively and analytically in problem-solving environment, internally and with clients.
- Operating CRM to enhance service deal visibility and support sales team based on the Global Sales Standard Process.
- Communicating with cross functional teams; Sales, Presales, Finance, and Legal to accelerate deal approval process.
- Capitalized on solutions presented by CRM software to enhance lead prospecting and sales management.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Transportation Operator
3 Plus Logistics LA
03.2017 - 04.2018
- Adhered to all established operational and safety procedures with every route.
- Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
- Designing a new booking program system in cooperation with IT to improve information accuracy.
- Issuing of shipping documents, contracts, invoices, and collecting account receivables.
- Communicating and negotiating with business stakeholders such as carriers, shippers, and overseas agents
- Managing international shipping contract process and guiding them to the main customers (Forever 21, HAITAI, Colosseumusa, and so on).
- Answered passenger questions and provided information about schedules, routes, ticket payment options and vehicle and company regulations.
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
Education
Bachelor of Arts - English Language And Literature, Communication
Chung-ang University
Seoul 03.2012 - 09.2016
Bachelor of Arts - English Language And Literature, Communication
San Francisco State University
United States 09.2014 - 09.2015
Skills
Salesforce Certified Administrator
Accomplishments
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Strong communication skills
Timeline
Senior Consultant
Deloitte Consulting
09.2019 - Current
Bid Manager
SAP Korea
08.2018 - 08.2019
Transportation Operator
3 Plus Logistics LA
03.2017 - 04.2018
Bachelor of Arts - English Language And Literature, Communication
San Francisco State University
09.2014 - 09.2015
Bachelor of Arts - English Language And Literature, Communication
Chung-ang University
03.2012 - 09.2016
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