Yewon Kim
Incheon
Summary
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
1
1
year of professional experience
Work History
Program Coordinator
Master Rim's Taekwondo
12.2022 - 07.2023
- Managed front desk maintenance of client records
- Responded to telephone, email, and in-person inquiries regarding reservations, school information and customer concerns.
- Consult with new students and help with their registration for classes
Administrative Assistant
Theonetech
03.2022 - 06.2022
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Setting up and maintaining manual
Education
Bachelor of Arts - Psychology
Duksung Women's University
Dobong-gu, Seoul08.2021
Associate of Arts - English
Myongji College
Seodaemun-gu, Seoul02.2018
High School Diploma -
Gajwa High School
Goyang, Gyeonggi-do02.2015
Skills
- Complaint Resolution
- Hospitality Service
- Administrative Skills
- Reminder Calls
- Correspondence Writing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of service complaints and customer satisfaction.
- Updated and maintained company database to reflect current and accurate client records for more than 300 accounts.
Timeline
Program Coordinator
Master Rim's Taekwondo
12.2022 - 07.2023
Administrative Assistant
Theonetech
03.2022 - 06.2022
Bachelor of Arts - Psychology
Duksung Women's University
Associate of Arts - English
Myongji College
High School Diploma -
Gajwa High School
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