Dynamic Account Manager with extensive experience at LX Semicon Co., Ltd., excelling in semiconductor sales and automotive Tier-1 account management. Proven track record in enhancing client satisfaction through cross-functional collaboration and technical support. Fluent in Korean, English, and Chinese, I build strong relationships and effectively resolve escalated issues to maintain valuable partnerships.
- Managed key Korean Tier-1 customers for automotive display ASICs (LCD & POLED DDI, T-Con, PMIC)
- Delivered technical support and proposals by working closely with engineering, MP, and QA teams
- Oversaw NPI processes and ensured customer alignment with product roadmaps
- Built strong, trust-based relationships with key stakeholders across departments
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Handled B2B ASIC sales to major Chinese clients for TV/IT display applications
- Coordinated mass production schedules and shipment plans across logistics & MP teams
- Enhanced customer satisfaction by aligning supply chain with demand cycles
- Self-motivated, with a strong sense of personal responsibility.
- Oversaw rental logistics service operations (pallets, containers, forklifts)
- Strengthened client satisfaction through streamlined supply chain solutions
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Semiconductor Sales (DDI, T-Con, PMIC)- Automotive Tier-1 Account Management- Technical Sales & Proposal Support- Cross-functional Collaboration- Global Customer Engagement (Korea, China)- MP & Shipment Coordination- Languages: Korean (Native), English (Fluent), Chinese (Fluent)