Yoojin Seol
Store Manager
100 Eunhaengmaeul-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do
Summary
Results-driven retail professional with over 10 years of experience in the fashion retail industry. Skilled in leading high-performing teams, optimizing store operations, developing sales strategies, and achieving outstanding customer satisfaction. Passionate about fostering a positive and inclusive environment.
Overview
12
12
years of professional experience
1
1
Language
Work History
Sales Associate
Polo Ralph Lauren
09.2024 - 09.2025
- Assisted customers by providing product information and recommendations to enhance their shopping experience.
- Maintained a well-organized sales floor by restocking merchandise and ensuring displays were visually appealing.
Sales Associate
COS
09.2022 - 07.2024
- Engaged with customers to understand their needs, creating personalized shopping experiences that encouraged repeat visits.
- Processed customer transactions accurately and efficiently, contributing to a smooth checkout experience.
- Supported store operations by following inventory management procedures, ensuring stock levels met customer demand.
Store Manager
&Otherstories
05.2021 - 06.2022
- Managed store budgets and expenses, ensuring adherence to financial targets and enhancing profitability.
- Recruited, trained, supervised, and evaluated store staff, fostering a collaborative and efficient work environment.
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw daily operations to ensure smooth and efficient store performance.
- Directed visual merchandising to optimize product presentation and drive sales.
Department Manager
&Otherstories
05.2018 - 04.2021
- Analyzed sales performance and developed strategies to meet KPIs and sales targets.
- Established and maintained high standards for customer experience.
- Monitored inventory levels, managed ordering, and prevented stockouts or overstock situations.
- Motivated staff and provided feedback to support goal achievement.
Sales Associate
&otherstories
02.2017 - 04.2018
- Assisted customers with product selection and purchase decisions.
- Completed transactions in an efficient manner while providing excellent customer service.
- Received, unpacked and stored incoming stock items.
Retail Sales Advisor
H&M
12.2013 - 01.2017
- Helped customers find specific products, answered questions, amd offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
Graduate Certificate - Business Leadership
ALS
Brisbane09-2025
BACHELOR - TOURISM AND ENGLISH INTERPRETATION
Anyang University
01-2014
Skills
Sales performance analysis
Inventory management
Visual merchandising
Staff training and development
Customer service excellence
Recruitment and supervision
Team building
Problem-solving
Shift scheduling
Work Planning and Prioritization
Timeline
Sales Associate
Polo Ralph Lauren
09.2024 - 09.2025
Sales Associate
COS
09.2022 - 07.2024
Store Manager
&Otherstories
05.2021 - 06.2022
Department Manager
&Otherstories
05.2018 - 04.2021
Sales Associate
&otherstories
02.2017 - 04.2018
Retail Sales Advisor
H&M
12.2013 - 01.2017
Graduate Certificate - Business Leadership
ALS
BACHELOR - TOURISM AND ENGLISH INTERPRETATION
Anyang University