Youn-Joo Cho
Inoccupation
Seoul
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Barista
Apartment Cafe
10.2024 - 02.2025
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Barista
National Museum of Korea
10.2024 - 02.2025
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Barista
Cafe Holder
05.2024 - 02.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Subway
SUBWAY®Restaurants
09.2024 - 11.2024
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
Cinema Assistant
CGV Cinemas
07.2023 - 12.2023
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Gym Associate
Soyi Culture and Sports Center
06.2023 - 12.2023
- Enforced rules and held customers accountable for not following gym regulations.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Utilized effective time management skills to ensure smooth operations during peak hours at the gym facility.
- Increased member retention by creating a welcoming and supportive environment for all gym visitors.
Churro Shop Part-timer
Street Churros
05.2019 - 08.2019
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Hanseo University
Seosan-si, South Korea 04.2001 -
Skills
Beverage Crafting
Skilled in Espresso Preparation
Daily Operational Start and End Tasks
Cash Management
POS systems
Skilled in Latte Art
Maintaining Hygiene Standards
Coffee machinery
Strong Mathematical Proficiency
Professional demeanor
Consistent Emotional Control
Timeline
Barista
Apartment Cafe
10.2024 - 02.2025
Barista
National Museum of Korea
10.2024 - 02.2025
Subway
SUBWAY®Restaurants
09.2024 - 11.2024
Barista
Cafe Holder
05.2024 - 02.2025
Cinema Assistant
CGV Cinemas
07.2023 - 12.2023
Gym Associate
Soyi Culture and Sports Center
06.2023 - 12.2023
Churro Shop Part-timer
Street Churros
05.2019 - 08.2019
High School Diploma -
Hanseo University
04.2001 -
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