Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Love to work and love to support employees to work in a happy mood. As a problem solver, helped employees stop struggling with complex process regarding HR system. As a fast learner, always seek for trendy HR programs and adopt it and then tries to adapt it smoothly to the company.
1. People
• Employee Event
- Manage internal communication, townhalls, culture events, etc.
• Administer employee compensation & benefits
- Flexible benefit payments, health insurance, perks, EAP, etc.
• Monitored and analyzed employee satisfaction survey results
• Manage transactional services' vendor relationships
• Manage policy, process and onboarding training
• Contributing and maintaining a positive work environment
- maintain 'Healthy and Wellbeing' work style
• Contributing to strategic global People projects
- interpretation work on employee survey, check-ins, etc.
• Collaborate with the Finance & IT team to upgrade the process regarding the employee experience
• Improved employee satisfaction by streamlining HR process and implementing efficient systems by collaborate with the Finance & IT team
• Support of all administrative assigned/ad-hoc task
Employee made a positive answer to 'Pride & Recommendation' questions on Employee Opinion Survey (30% higher score than before).
Fostered a positive work culture and enhance employee engagement by organizing company-wide events.
2. Talent Acquisition
• Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
• Managed relationships with external recruitment agencies, ensuring a consistent approach to candidate sourcing and selection while optimizing cost effectiveness.
• Developed training materials to facilitate consistent onboarding experience for new hires
- welcome package, new hire orientation, buddy program, etc.
• Lead Government Internship program
- recruiting presentation, intern interview, related education support, networking session, celebration events etc.
• Implementing an Applicant Tracking System (ATS)
• Preparing to build the recruitment website for Employer Branding
• Design Interviewer Training Course
Proper onboarding experience lead to reduced turnover (96% of employees stayed in 2023). Some interns were hired as employee and performing well in their positions.
Team Player