YoungChan You
Student
Chungju,Chungbuk, South Korea
Summary
With an unwavering commitment to excellence and a proven track record in the hospitality industry, I have consistently elevated guest satisfaction at renowned establishments like Lotteria. By employing innovative problem-solving techniques and fostering genuine guest engagement, I have created memorable dining experiences that leave a lasting impression on patrons.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Server at a Korean Barbecue Restaurant
소바우
07.2024 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Service Job
Lotteria
01.2019 - 09.2021
- Consistently showcased an incredible performance by producing over 50 burgers per hour.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Bar Server
구도로통닭
07.2023 - 02.2024
- Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
- Streamlined drink preparation processes by mastering efficient pouring techniques and multitasking skills.
- Engaged with guests in a fun and interactive manner, creating an enjoyable atmosphere in the bar
Education
Attending University - Electrical And Electronic Technology
Kongju National University
Cheonan City, Chungcheongnam-do, South Korea 04.2001 -
High School Diploma -
Chungbuk Technical High School
Cheongju City, Chungcheongbuk-do, South Korea 03.2018 - 02.2021
Middle School Diploma - Industrial Technology
Seogyeong Middle School
Cheongju City, Chungcheongbuk-do, South Korea 04.2001 -
Skills
Quick movements and dexterity
Safe Food Handling
Guest Engagement
Hospitality service expertise
Always wearing a bright smile naturally
Certification
Electrician Certificate
Timeline
ServSafe Certification, Food Handler’s Permit(preparing)
10-2024
Server at a Korean Barbecue Restaurant
소바우
07.2024 - 09.2024
Bar Server
구도로통닭
07.2023 - 02.2024
Electronics Technician Certificate, Elevator Technician Certificate
06-2020
Electrician Certificate
09-2019
Service Job
Lotteria
01.2019 - 09.2021
High School Diploma -
Chungbuk Technical High School
03.2018 - 02.2021
Attending University - Electrical And Electronic Technology
Kongju National University
04.2001 -
Middle School Diploma - Industrial Technology
Seogyeong Middle School
04.2001 -
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