Youngjin Jo
Technical Account Manager
Seoul,11
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Technical Account Manager
Kakao Enterprise
02.2023 - Current
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Collaborated with sales teams for seamless product integration and enhanced customer experience.
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Supported customer and partner architecture design, and performing actual PoC and BMT after design for contributing to sales
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Created product training plans centered on customer success and satisfaction.
Tech Strategy Manager
KB Securities
04.2022 - 01.2023
- Conducted regular performance reviews to evaluate progress toward goals, making necessary adjustments as needed.
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Built strong relationships with key stakeholders, fostering collaboration and alignment across the organization.
- Managed strategic partnerships with external vendors, ensuring successful project delivery within time and budget constraints.
Education
Master of Science - Computer Science
Chung-Ang University
Seoul 04.2001 -
Bachelor of Science - Electronic And Electrical Engineering
Chung-Ang University
Seoul 04.2001 -
Skills
- Cloud Computing
- Pre-sales
- Sales engineering
- Documentation
- Presentation
- Excellent Communication
- Project Management
Timeline
Technical Account Manager
Kakao Enterprise
02.2023 - Current
Tech Strategy Manager
KB Securities
04.2022 - 01.2023
Master of Science - Computer Science
Chung-Ang University
04.2001 -
Bachelor of Science - Electronic And Electrical Engineering
Chung-Ang University
04.2001 -
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