Young Jin Lee
Investment Analyst Role
Seoul
Summary
- Leasing & Property Management Associate handling end-to-end leasing and asset operations for real-estate portfolios.
- Managed a portfolio spanning directly managed assets and master-lease (ML) sites, tailoring leasing, operations, and settlement processes to each model.
- Ran the full leasing cycle: on-site surveys and vacancy audits, demand/comp analysis, unit readiness, multi-channel advertising/listings, lead handling and tours, offer support (LOI/term sheet), and execution of management agreements with owners.
- Coordinated and executed management agreements directly with owners’ offices to clarify responsibilities.
- Supported post–move-in operations: move-in/out coordination, issue resolution, rent invoicing/collection support, and after-service.
Overview
6
6
years of professional experience
Work History
Property Manager
HappytogherHouse
02.2025 - Current
- Led end-to-end asset management (PM) for mixed-use retail and residential properties under HappyTogetherHouse (HTH), covering tenant relations, leasing, maintenance, CAPEX, and finance.
- Managed assets acquired by Hines through a blind fund, coordinating post-acquisition transition and operational stabilization.
- Eliminated early under-occupancy by building structured move-in/move-out and inquiry workflows and driving proactive tenant communication—achieved 0% under-occupancy in a short period while lifting satisfaction and retention.
- Managed tenant relations with fast issue resolution; provided English support for foreign tenants to improve service quality and experience.
- Coordinated vendors and maintenance schedules to deliver timely repairs and upgrades, preserving asset value; conducted regular inspections to identify needs and enhance community safety and overall upkeep.
- Planned and executed CAPEX projects end-to-end—scope definition, bid/vendor selection, budget/control, and on-site delivery—improving building performance and resident experience.
- Established operating guidelines and risk-mitigation measures to standardize building operations, minimize compliance risk, and stabilize rental income.
- Implemented data-driven marketing and leasing strategies to attract prospects and increase occupancy in a competitive market.
- Administered rent and deposits (invoicing/collection, delinquency control, deposit settlement/returns, tax invoice issuance) and prepared accurate financial reports to support budgeting and operational efficiency.
- Built a field-driven management cadence across leasing, CAPEX control, and financial governance to ensure consistent, high-quality operations.
Property Manager
Seantecs
06.2022 - 02.2025
- Leasing & Property Management Associate handling end-to-end leasing and asset operations for hotel/real-estate portfolios.
- Managed a portfolio spanning directly managed assets and master-lease (ML) sites, tailoring leasing, operations, and settlement processes to each model.
- Ran the full leasing cycle: on-site surveys and vacancy audits, demand/comp analysis, unit readiness, multi-channel advertising/listings, lead handling and tours, offer support (LOI/term sheet), and execution of management agreements with owners.
- Coordinated and executed management agreements directly with owners’ offices to clarify responsibilities.
- Coordinated and executed management agreements directly with owners’ offices to clarify responsibilities.
- Supported post–move-in operations: move-in/out coordination, issue resolution, rent invoicing/collection support, and after-service.
Leasing Manager
Ziptoss
09.2019 - 02.2022
- Residential Brokerage & Branch Operations across Seoul, covering lead generation/marketing, client advising & tours, contract drafting/review, rent/deposit settlement, and issue resolution.
- Standardized contract structures and supporting documents (agreements, addenda, settlement letters) for diverse leasing terms to prevent disputes and reduce operational risk.
- Served as Branch Manager: trained and coached agents, managed sales performance and office administration, and maintained owner–tenant relationships to stabilize day-to-day operations.
- Built customer-segmented playbooks and shared case templates across the team to improve handling quality and consistency.
- Led stakeholder alignment and dispute resolution, coordinating with HQ/other functions when escalation was required.
Education
Bachelor of Science - Real Estate
Kyunghee Cyber Univer
Online 04.2001 -
Skills
Property management
Tenant relations & retention
Leasing lifecycle & strategies
Vendor & contract management
Inspections & unit turnover
Market & comp analysis
Financial reporting & variance analysis
Timeline
Property Manager
HappytogherHouse
02.2025 - Current
Property Manager
Seantecs
06.2022 - 02.2025
Leasing Manager
Ziptoss
09.2019 - 02.2022
Bachelor of Science - Real Estate
Kyunghee Cyber Univer
04.2001 -