Youngseo Seo
5, Nambusunhwan-ro 191-gil, Gwanak-gu, Seoul
Overview
3
3
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Front Desk Receptionist
R&G Service, Conrad Seoul
04.2024 - Current
- Currently working as a Valet Front Desk Associate at Conrad Seoul.
- Provided guests with information about the hotel and its services.
- Collected valet fees and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
Student Teacher
Sae-Soseul Kindergarten
06.2023 - 07.2023
- Worked with classroom teacher to learn about current standards and best practices.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Created and implemented different learning activities to meet needs of different types of learners.
Student Teacher
Seowon Nursery
12.2021 - 01.2022
- Worked with classroom teacher to learn about current standards and best practices.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Promoted positive and productive learning environment to increase engagement and rapport with students and teachers.
- Monitored student progress to provide feedback on assignments and guidance on areas requiring improvement.
Education
Associate Degree - Early Childhood Education
Suwon Women's University
Suwon, Gyeonggi-do, KR 02.2024 - 2024.02
Skills
Customer service
Problem-solving skills
Hospitality services
Front office management
Guest relations
Customer service
Accomplishments
Grand Prize, Capstone Design Competition
Certification
TOEIC 810
Timeline
Front Desk Receptionist
R&G Service, Conrad Seoul
04.2024 - Current
Associate Degree - Early Childhood Education
Suwon Women's University
02.2024 - 2024.02
Student Teacher
Sae-Soseul Kindergarten
06.2023 - 07.2023
Student Teacher
Seowon Nursery
12.2021 - 01.2022