Yubin Seo
Customer Success Manager
Changwon,48
Summary
Proactive and meticulous customer success manager with over 2 years of experience in IT Media industry. Proficiencies in customer interaction, renewal sales, and account management. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
2
2
years of professional experience
Work History
Customer Success Manager
Foundry
02.2022 - 02.2024
- Proactively ensure strong customer satisfaction and make sure customers leveraging marketing services effectively
- Manage the entire phase of contents syndication campaigns from beginning to end, monitor & optimize all the campaigns running smoothly.
- Participate in & assist with customer-facing marketing campaigns such as digital lead generation, programmatic display Ad, conferences, webinars.
- Collaborate with cross functionally across internal teams in overseas (sales, operations, data, events and marketing departments)
- Facilitated successful renewals through diligent relationship management and proactive issue resolution.
- Delivered exceptional user experiences by consistently exceeding customer expectations in problem-solving efforts.
Education
Diploma - Travel And Tourism
William Angliss Institute
Melbourne, Australia 05.2001 -
Skills
Account Management
undefinedTimeline
Customer Success Manager
Foundry
02.2022 - 02.2024
Diploma - Travel And Tourism
William Angliss Institute
05.2001 -
Similar Profiles
Samir JamilSamir Jamil
Senior QA Engineer at FoundrySenior QA Engineer at Foundry
Liheng ChenLiheng Chen
IT Support Technician at FoundryIT Support Technician at Foundry
SAHANA M.SAHANA M.
Associate Technical Manager at Decision FoundryAssociate Technical Manager at Decision Foundry