Yujin Cha

Administrative & Office Management

• Manage office operations to enhance efficiency and productivity.
• Oversee HR functions, including job postings and employee documentation.
• Issue corporate and administrative certificates.

Sales & Project Coordination

• Coordinate with internal teams to track project progress and key milestones.
• Manage installation reports, acceptance certificates, and contracts.
• Support public tenders and customer service logistics.

Logistics & Supply Chain Management

• Oversee import/export coordination and delivery logistics.
• Manage shipping documentation and order tracking to ensure timely deliveries.
• Manage spare parts inventory, orders, and monitor system warranty period.

Financial Administration

• Handle vendor payments, billing, and e-tax invoices.
• Manage AP/AR and tax compliance.
• Oversee expense reimbursements and monitor budgets.
• Coordinate capital increase & Debt-to-Equity conversion with key stakeholders.

Project & IT Support

• Supported IT projects for global brands (Burberry, Kering, LVMH, BASF, Inditex etc.) covering store openings, relocations, and device management.
• Ensured timely device preparation and installation for engineers.
• Tracked project progress with PMs and team leaders, optimizing workflow.
• Managed IT support requests via ticketing systems, providing 1st level technical guidance to onsite technicians.

Customer & Contract Management

• Defined service scope, SLA terms, and pricing in contract reviews.
• Maintained strong client relationships through regular meetings.
• Organized and updated contract details for compliance.

Resource & Asset Management

• Optimized engineers’ schedules and workload distribution.
• Delivered detailed service reports to clients.
• Oversaw IT asset lifecycle, inventory tracking, and logistics.

Financial & Administrative Support

• Managed AR/AP, issued invoices, and supported audits.
• Assisted in recruitment of bilingual engineers and team staff.