Summary
Overview
Work History
Education
Skills
Additional Information
Reference
Timeline
Generic

YUJIN CHOI

Cabin Crew
Seoul

Summary

Hospitality professional with experience in customer service, including working holiday in Australia . Committed to delivering warm, friendly service with strong responsibility and genuine care for others . Experience serving customers from 7 + countries and working with multicultural teams. Passionate about travel with visits to 6 countries, bringing cultural understanding. Eager to leverage my service dedication and positive attitude to excel as part of Qatar Airways' world-class cabin crew team.

Overview

1
1
year of professional experience
2
2
Languages

Work History

FOH Team Member

TukTuk Restaurant
01.2025 - 04.2025
  • Delivered exceptional service to 50+ daily guests including international tourists and local guests in a waterfront dining establishment.
  • Managed diverse dietary requirements (vegan, gluten-free) through clear communication with guests and kitchen staff.
  • Resolved customer concerns professionally and efficiently while maintaining positive dining experiences.
  • Communicated effectively in English while working alongside a multicultural team in a fast-paced environment.

FOH Team Member

YIDO (Buffet Restaurant)
06.2024 - 01.2025
  • Enhanced customer experience by providing friendly and efficient service at the front counter.
  • Managed reservations, table rotation, and phone inquiries in a fast-paced buffet environment.
  • Handled payments and beverage preparation while ensuring guest satisfaction.
  • Demonstrated strong time management skills during peak hours to ensure all guests received prompt service.
  • Contributed to positive team dynamics by proactively assisting coworkers when needed.

Housekeeper

CrystalBrook Vincent Hotel
09.2024 - 11.2024
  • Delivered exceptional guest service by maintaining immaculate room conditions and responding promptly to guest requests.
  • Completed room preparation within 38-minute timeframes while exceeding strict quality requirements and luxury hospitality standards.
  • Collaborated effectively with team members by assisting colleagues during peak periods and maintaining clear supervisor communication.
  • Managed multiple responsibilities efficiently including room cleaning, inventory control, and guest requests under strict time constraints.

Education

Bachelor's Degree - Computer Science

Hansung University
Seoul
04.2001 -

Skills

    Adaptability and flexibility

    Active listening

    Customer service

    Teamwork and collaboration

    Problem-solving

    Multitasking

Additional Information

Working Holiday Experience - Australia (Brisbane & Cairns)

05/2024 to 05/2025

Reference

Martin Jo

Manager | YIDO

Phone : +61 426 960 331

Timeline

FOH Team Member

TukTuk Restaurant
01.2025 - 04.2025

Housekeeper

CrystalBrook Vincent Hotel
09.2024 - 11.2024

FOH Team Member

YIDO (Buffet Restaurant)
06.2024 - 01.2025

Bachelor's Degree - Computer Science

Hansung University
04.2001 -

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