YuJin LEE
Namyangju,Republic of Korea
Summary
Delivers polite, responsive customer service that supports positive experiences across varied customer needs. Builds strong customer relations and resolves enquiries clearly, while supporting team performance during busy periods.
Overview
3
3
years of professional experience
Work History
Sales and Customer Service Representative
'Lotte World' amusement park
Seoul
06.2023 - Current
- Delivered customer service, addressing diverse inquiries from customers of various nationalities and ages.
- Coordinated with team members to uphold service quality during peak periods.
- Oversaw inventory management and product displays to ensure an organised and welcoming customer environment.
Student Mentor
YWCA
Namyangju
04.2026 - 08.2026
- Tutored students in one-to-one and small group sessions to progress learning.
- Listened attentively to student concerns, collaboratively devising mentoring programmes to aid educational and emotional development.
Server
'Tous Les Jours' bakery
Namyangju
12.2023 - 06.2024
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
Education
Global Technology Management
Seoul National University of Science and Technolog
Seoul 2021 - 2027
Skills
- Customer service
- Customer relations
- Verbal communication
- Inventory control
- Cash handling
Languages
Korean (Native)
English (Fluent)
: TOEIC 795, OPIC IM2
Japanese (Intermediate)
Oversea experience
- Traveled across three countries in Asia. (Japan, Hong Kong, Taiwan)
Feb 2024 - Mar 2024
Timeline
Student Mentor
YWCA
04.2026 - 08.2026
Server
'Tous Les Jours' bakery
12.2023 - 06.2024
Sales and Customer Service Representative
'Lotte World' amusement park
06.2023 - Current
Global Technology Management
Seoul National University of Science and Technolog
2021 - 2027