Experienced in sales support and export operations, with a background in shipment scheduling, document preparation, and client coordination. Skilled in English email communication, data accuracy, and cross-team collaboration. Known for detail-oriented workflow and dependable task management under pressure.
- Managed export documentation including invoices, packing lists, and certificates of origin to ensure accurate and timely shipment processing.
- Handled incoming product inspections and labeling verification, identifying discrepancies between physical items and shipping documents.
- Acted as liaison between overseas clients and domestic suppliers, translating and relaying product complaints and shipping issues.
- Composed and responded to business emails in English, including client requests, document corrections, and complaint resolutions.
- Managed office supplies and maintained a clean work environment
- Performed basic cleaning and organization tasks
- Supported English contract translation and document formatting
- Supported the planning and coordination of a live performance project from preparation to execution
- Participated in cross-functional tasks such as scheduling, artist liaison, and administrative documentation
- Took the lead in designing and producing the official program book for the event
- Assisted graduate students with equipment check-out and return
- Managed inventory of electronic components and laboratory tools
- Maintained lab environment and supported students during practice sessions
Hard Skills
- Export Documentation (Invoice, Packing List, C/O)
- Microsoft Excel, Word, PowerPoint
- English Email Communication
- Chinese – Basic (Written Email Communication)
Soft Skills
- Attention to Detail
- Responsible and Reliable
- Teamwork
- Cross-cultural Communication
TOEIC
TOEIC
OPIC IM3