Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yungyeong Bae

Yungyeong Bae

Customer Service

Summary

Friendly and reliable professional with experience in diverse customer service, healthcare, and hospitality. Strong communicator with a focus on teamwork and delivering great experiences to passengers. Eager to bring my customer care and adaptability to the Scoot cabin crew team.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Cafe Manager

Soul Origin
08.2024 - Current

- Handled diverse customer needs with a positive attitude.

- Demonstrated strong multitasking abilities during peak hours while maintaining attention to detail.

Nurse Manager

IMU Clinic
03.2023 - 07.2024

- Provided compassionate, patient-centered care while remaining calm and efficient.

- Established positive working relationships with patients, families, physicians, staff members.

Nurse

CHA Hospital
09.2022 - 03.2023

- Demonstrated excellent communication skills, providing clear information to patients.

- Remained calm and composed in emergency situations, following safety protocols.

Front of House Usher

Public Art Center
01.2021 - 03.2022

- Provided excellent customer service by assisting guests.

- Managed crowd flow and seating arrangements.

- Worked collaboratively with the team to ensure seamless operations and uphold safety.

Education

Bachelor of Science - Nurse

Konkuk University
Seoul, South Korea
01-2021

High School Diploma -

Botany Downs Secondary College
Auckland, Newzealand
01-2018

Skills

    Excellent communication skills

    Confidently handle customer concerns

    Experienced customer service

    Multitasking abilities

    Teamworks

    Cultural awareness

    Outstanding time management

Timeline

Cafe Manager

Soul Origin
08.2024 - Current

Nurse Manager

IMU Clinic
03.2023 - 07.2024

Nurse

CHA Hospital
09.2022 - 03.2023

Front of House Usher

Public Art Center
01.2021 - 03.2022

Bachelor of Science - Nurse

Konkuk University

High School Diploma -

Botany Downs Secondary College
Yungyeong BaeCustomer Service