Driven by a results-focused approach, I leveraged my expertise in data labeling and strong attention to detail at Transcosmos Korea to enhance platform safety and user experience. My background in managing operations at SpainClub, combined with my proficiency in online platforms and effective communication, significantly improved service standards and customer satisfaction.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Managed and organized daily operations, ensuring high levels of customer satisfaction and service efficiency.
- Developed keen attention to detail through accurate order processing and handling customer requests.
- Coordinated with team members to maintain a smooth workflow and high-quality service standards.
- Implemented organizational skills by maintaining inventory and managing supplies.
- Enhanced communication skills through direct interactions with diverse clientele, ensuring clear and effective information exchange.
online platforms knowledgeCopywriting and editingmedia expertiesProficient in data labeling and annotation tools (eg, Labelbox, RectLabel)Strong attention to detail and accuracyEffective communication and teamworkExcellent time management and organizational skills