MS Office
Chanmin Park
Staff Engineer
Yongin-si,South Korea
Summary
- Accomplished Customer Quality Engineer and DRAM Product Engineer at Samsung Electronics, renowned for enhancing product quality through rigorous root-cause analysis and implementing effective process changes. Excelled in team collaboration and critical thinking, significantly improving customer satisfaction and product reliability. Expert in documentation and reporting, adept at driving continuous improvement and innovation in engineering practices.
- Driven Quality Engineer with great knowledge of process change documentation and root cause analysis. Ambitious and driven individual with extensive training in MS office/Spotfire tools and JEDEC protocols. Dedicated to best-in-class work.
- Offering analytical mindset and genuine interest in quality assurance, eager to learn and develop in this environment. Brings solid foundation in quality control principles and statistical analysis. Ready to use and develop process improvement and data analysis skills in Supplier Quality Engineer role.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
2
2
Languages
Work History
CQE(Customer Quality Engineer)
Samsung Electronics
10.2021 - Current
- Performed quality inspections and drafted reports for HBM based on 8D process to detail non-conforming material issues.
- Collaborated with other departments with the background experience as a product engineer back to facilitate successful project completion.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Collaborated with external auditors during annual reviews, ensuring a seamless audit process with minimal findings or discrepancies noted.
- Facilitated feedback loop from end-users to production, ensuring that customer insights contribute to product enhancements.
- Enhanced product quality by implementing rigorous testing protocols that addressed previously undetected issues.
- Coordinated with customer service to address quality complaints, providing swift corrective actions that improved client trust.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Documented and developed engineering procedures and processes.
- Specialized to create detailed and well-organized reports on engineering activities and findings.
DRAM Product Engineer
Samsung Electronics
Hwaseong-si, Gyeonggi-do
07.2010 - 09.2021
- Tested completed EDP, LPDDR products for functionality and implemented changes to production methods to rectify issues in final products.
- Improved product quality by implementing rigorous testing procedures and feedback loops.
- Presented project updates and findings to stakeholders, ensuring clear communication of progress and results.
- Analyzed data to identify trends in production and maintenance costs and developed strategies to reduce expenses.
- Led root cause analyses to identify and address problems in industrial production.
- Monitored and optimized production processes to increase throughput and improve quality.
- Collaborated with cross-functional teams to develop and implement process changes.
- Assessed potential risks associated with design changes, making informed decisions that balanced innovation with practicality.
- Provided technical support to sales teams, enabling them to better communicate product benefits and features to customers.
- Drove continuous improvement culture in engineering to provide clear product design standards, improve manufacturability through enhanced documentation and reduce engineering cycle time.
Education
Bachelor in Electronic Engineering - Electronic Engineering
Chungnam National University
Daejeon, South Korea 04.2001 -
Skills
Root-cause analysis
Documentation and reporting
Quality processes
Quality documentation
Critical thinking
Team collaboration
Issue resolution
Root cause identification
Materials review
Failure investigation and analysis
Process change documentation
Software
Spotfire
Timeline
CQE(Customer Quality Engineer)
Samsung Electronics
10.2021 - Current
DRAM Product Engineer
Samsung Electronics
07.2010 - 09.2021
Bachelor in Electronic Engineering - Electronic Engineering
Chungnam National University
04.2001 -