Dongwu Kim
Molendinar
Summary
Diligent, responsible, and highly motivated student currently studying Hotel Management at Griffith University, with a strong background in hospitality service and military leadership. Experienced in customer-facing roles, having worked in a fast-paced restaurant environment and provided high-level of service. My background includes wait staff experience, military service, and housekeeping, where I developed strong communication, teamwork, and problem-solving skills. I take pride in being approachable, adaptable, and being dependable always aiming to create positive experiences for both guests and colleagues while contributing meaningfully to any team that I am part of.
Overview
3
3
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Housekeeper, Houseman
Sheraton Grand Hotel (AHS Hospitality)
06.2025 - 01.2026
- Provided prompt and courteous assistance to guests, ensuring a clean and welcoming environment in daily housekeeping operations.
- Maintained calm and respectful communication in high pressure or fast-paced environment.
- Acted as a reliable point of contract between team members and guests during high-occupancy periods.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Special warfare Unit (sergeant)
Maneuver Task Force, Republic of Korea Army
12.2023 - 06.2025
- Served in a highly demanding Special force unit with experiencing participate in several real-life operations and multiple roles including:
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Squad Leader (4 month): Leading team with strong leadership and strong decision making.
Waitstaff
Say Sushi
04.2023 - 10.2023
- Provided customer service in a fast-paced restaurant environment.
- Taking orders, serving foods, and maintaining clean and welcoming atmosphere.
- Experience using POS (Point of Sale) systems for transactions and customer service.
- Skilled at resolving at customer complaints quickly and ensuring their satisfaction.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor - International tourism and Hotel Management
Griffith University Gold Coast Campus
Gold Coast, QLD, Australia12-2026
Diploma - International Tourism And Hotel Management
Griffith College Gold Coast Campus
Gold Coast, QLD, Australia10-2023
Skills
Korean: Native in Korean speaker with professional-level reading, writing, and speaking skills
English: IELTS 70 (Upper-Intermediate); Proficient in speaking, writing, and comprehension
Japanese: JLPT N3; capable of everyday conversation and reading basic texts
Foundational proficiency in German
Customer Service & Guest Relations
Resolved guest concerns with professionalism and empathy, contributing to overall guest satisfaction
Teamwork
Guest relations
Hospitality background
Friendly, positive attitude
Certification
International Drivers Licence, Republic of Korea
Timeline
TCCC (Tactical Combat Casualty Care) Provider, National Association of Emergency Medical Technician (NAEMT)
10-2025
International Drivers Licence, Republic of Korea
06-2025
Housekeeper, Houseman
Sheraton Grand Hotel (AHS Hospitality)
06.2025 - 01.2026
Special warfare Unit (sergeant)
Maneuver Task Force, Republic of Korea Army
12.2023 - 06.2025
Waitstaff
Say Sushi
04.2023 - 10.2023
RSA (Responsible Service of Alcohol), Australia
03-2023
Bachelor - International tourism and Hotel Management
Griffith University Gold Coast Campus
Diploma - International Tourism And Hotel Management
Griffith College Gold Coast Campus