Summary
Overview
Work History
Skills
Certification
Timeline
Generic

EUNBI GONG

Summary

Dynamic and dependable professional with a strong background in customer service at Dunkin' Donuts. Proven ability to enhance customer satisfaction through effective teamwork and problem-solving. Skilled in food preparation and maintaining cleanliness, consistently delivering high-quality service in fast-paced environments. Adaptable and committed to achieving operational excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Korean Food Restaurant Pub

Restaurant
11.2024 - 03.2025

serving food and making drinks

washing dishes

operating the ordering system

preparing food ingredients / trimming

preparing drinks cocktails

making cocktails new menu

Veterinary Association

Seoul
02.2023 - 01.2025

sales team -

worked with medicine sales

managed 6 separate sales regions

worked directly with doctors to proride orders of medications

visited hospital to communicate with doctors for potential new clients

participated in company representation at veterinary

communicated between departments to discass association work

Cafel Pub

Pub
08.2023 - 10.2023

preparing drinks coffee and cocktails

serving food and drinks


Fitness Center Information

Fitness
06.2022 - 01.2023

managing salary accounts every month

working with customer registration

providing leaflets and advertising for the fitness center

closed down fitness center at closing time

Company

Company
02.2022 - 01.2023

Accounting management department support team

setting sales accounts at the end of every month

salary calculations for company staff

year end tax adjustments for compay staff

Brand Leather Shop Company

Leather Shop
01.2022 - 05.2022

warking with handmade leather

making leather products bags,wallets,keyings


Cafe

Cafe Today
04.2021 - 02.2022

preparing drinks coffee,juice

packaging desserts

customer reception

keeping kitchen space clean

washing dishes

Dunkin' Donuts

Dunkin' Donuts
03.2020 - 03.2021

prepaning drink coffee juice smoothie

preparing and arranging the donut display case

packaging of donuts

preparing food bagles

restocking of drinks and snacks

washing dishes

keeping coffee machines clean

customer reception

Domino's Pizza

Domino's Pizza
03.2019 - 12.2019

preparing food pizza

operating specialized food refrigerator

customer reception

arrangement of refrigerator storage

Wedding Hall Buffet

라루체
01.2014 - 11.2019

teifopreparingv food sushi and vietnamese rice noodles

Direct Mc Donald's Store

McDonald's
04.2018 - 02.2019

preparing food burgers

keeping grills and kitchen space clean

talking inventory of the stock room

washing dishes

Lotteria Buger (franchise Restaurant

Lotteria
03.2017 - 02.2018

operating food ordering system


customer reception


washing dishes


preparing food using deep fryer chips and chicken


preparing food ice cream


keeping kitchen space clean

Dominos's Pizza Order Representative Customer Call

Call Centre
02.2015 - 12.2016

talking order calls

computer data processing

order delivery work

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Flexible and adaptable

Certification

ㅇ[Area of expertise]

Timeline

Korean Food Restaurant Pub

Restaurant
11.2024 - 03.2025

Cafel Pub

Pub
08.2023 - 10.2023

Veterinary Association

Seoul
02.2023 - 01.2025

Fitness Center Information

Fitness
06.2022 - 01.2023

Company

Company
02.2022 - 01.2023

Brand Leather Shop Company

Leather Shop
01.2022 - 05.2022

Cafe

Cafe Today
04.2021 - 02.2022

Dunkin' Donuts

Dunkin' Donuts
03.2020 - 03.2021

Domino's Pizza

Domino's Pizza
03.2019 - 12.2019

Direct Mc Donald's Store

McDonald's
04.2018 - 02.2019

Lotteria Buger (franchise Restaurant

Lotteria
03.2017 - 02.2018

Dominos's Pizza Order Representative Customer Call

Call Centre
02.2015 - 12.2016

Wedding Hall Buffet

라루체
01.2014 - 11.2019
EUNBI GONG