EUNJI LEE
Housewife
111, Sebyeong-ro, Deokjin-gu, Jeonju-si, Jeonbuk-do,41
Overview
5
5
years of professional experience
Work History
Assistant Manager, Customer Service
Post Office
06.2016 - 05.2021
- Analyzed customer feedback data to identify trends, make improvements, and better understand client needs.
- Managed senior-level personnel working in marketing and sales capacities.
- Implemented new policies and procedures to enhance the overall customer experience while adhering to company guidelines.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Took ownership of customer issues and followed problems through to resolution.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- I also introduced my job through SNS.
Education
Kyungbok University
대한민국, South Korea01.2011
Skills
Reading and writing Korean
Create daily snsiting
Timeline
Assistant Manager, Customer Service
Post Office
06.2016 - 05.2021
Kyungbok University
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