JaeHwan Suh

Effortless Request Management: Simplifying Operations with Automated Slack Notifications.

• Currently, when customer submits a request, the operation team has to manually check the related data on the website, which is inconvenient. They need to continuously monitor the website to identify customer requests. To address this issue, I have developed an API that sends notifications through Slack whenever a customer makes a request. This eliminates the need for the operation team to visit the website every time there is a new request from a user.

Fostering Effective Communication: Bridging Gaps for Successful Projects.

• Currently, I am managing a project. In this role, I take the lead in various aspects of the project, such as designing and implementing new features, distributing the workload among backend developers, and facilitating clear communication of proposals between planners and backend developers. Through this experience, I have gained valuable insights into efficient communication between different departments. The key to successful communication lies in a comprehensive understanding of the project's requirements, both for planners and developers. Often, the initial proposals lack completeness because planners may not possess in-depth knowledge of software engineering. Therefore, a proposal clarification process becomes essential for fostering a cohesive understanding between both planners and developers, resulting in a more effective and successful outcome.

Creating a Study Group: Fostering Deeper Understanding in Backend Engineering and Strengthening Intimacy Among Colleagues.

• To thrive as a software engineer, continuous study is essential to deepen my expertise. In pursuit of this goal, I have established a study group with my colleagues to enhance our understanding of the current project, which has proven to be highly beneficial. Firstly, the study group encourages me to dedicate more time to Computer Science, enabling me to delve into the subject further. Secondly, this collaborative approach brings a sense of contentment and fulfillment to both me and my colleagues, enriching our lives by fostering a culture of shared knowledge and improving overall quality of life.

Committed to providing continuous customer service excellence

• During three-year tenure as wedding photographer with specific group, I acquired valuable insights on effective customer communication and ensuring their satisfaction with provided services. One of primary focuses is to ensure contentment of customers by delivering high-quality photographs. To achieve this, I actively seek feedback from company after each wedding, using input to refine and enhance quality of pictures through continuous training.
  
  Additionally, I have learned art of effectively communicating with customers on their special day. To achieve this, I closely observe main photographer's interactions with clients and memorize frequently used phrases, continuously practicing to communicate with customers in natural and engaging manner.
  
  Lastly, I am committed to building diverse portfolio by regularly taking photographs on own. Through exploration, I discovered "inpose platform" app, enabling me to collaborate with aspiring models who share passion for photography. By lending studio and collaborating with models, I capture specific conceptual pictures, broadening photography experience and expanding knowledge in this field.