Dynamic media engineering professional with over 10 years of experience in system operations and technical workflow management, dedicated to supporting global creative and technical teams. Proven expertise in building and maintaining mission-critical infrastructure, developing automation tools, and ensuring reliable, high-quality delivery for leading streaming platforms. Highly skilled in cross-regional collaboration to address complex operational challenges while fostering an environment of creative excellence. A strategic thinker with a demonstrated ability to transform underperforming organizations into top revenue producers, complemented by a personable approach that enhances customer relationships.