Kihyun Park
Gangdong-gu
Summary
Dynamic and results-oriented professional with proven expertise in project management and client relations, honed at WundermanThompson Korea and LX Pantos UK. Excelled in enhancing team productivity and client satisfaction through effective problem-solving and adaptability. Skilled in fostering collaborative environments, significantly contributing to strategic company objectives.
Overview
3
3
years of professional experience
3
3
Languages
Work History
E-commerce Operation Coordinator
LX PANTOS U.K. LIMITED
11.2023 - 11.2024
- Processed orders from Korea clients that has orders from Amazon. Picking products from the warehouse, packaging on the pallet, booking the truck which required quite a amount of communication with employees from diverse culture.
- Was in charge of the entire process of the orders of the individual customers. Because of the web shops that don’t offer international deliveries, we worked as a delivery agency handling the products and keep in touch with the customers for the goal of them getting the parcel safely.
- Improved team communication with big smile and daily conversation. Since working in a tough environment, it was important to check the employees condition and give a specific goal for the motivation.
- Regularly updated the inventory of the warehouse and reorganized the location for the maximum efficiency in case of busy period such as Christmas.
Barista
In-house Coffee Shop
06.2022 - 01.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- As a in-house coffee shop, I remembered most of the customers daily orders and saved their time of making, which resulted in satisfaction
- Listened to the customers voices and made them feel comfortable to let them regard the place as a shelter from busy work
Account Executive
WundermanThompson Korea
11.2021 - 03.2022
- Keep in touch with major client named Brita Korea,water purifying company, with suggestion of best sales driven strategy through research data of e-commerce market
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Education
Bachelor of Arts - Economics
Hanyang University ERICA Campus
Ansan, Korea 04.2001 -
High School Diploma -
Posung High School
Songpa-gu, Korea 04.2001 -
Skills
SCM
MS office
Adaptability and flexibility
Customer relationship management
Project management
Timeline
E-commerce Operation Coordinator
LX PANTOS U.K. LIMITED
11.2023 - 11.2024
Barista
In-house Coffee Shop
06.2022 - 01.2023
Account Executive
WundermanThompson Korea
11.2021 - 03.2022
Bachelor of Arts - Economics
Hanyang University ERICA Campus
04.2001 -
High School Diploma -
Posung High School
04.2001 -
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